Pharmacy Clerk & Patient Care Associate

The Kroger Co.; Conway (AR); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Healthcare coverage

Paid time off

Employee assistance program

Tuition reimbursement

Employee discounts

Job summary

The Kroger Co. in Conway, AR is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and support health and wellness initiatives. You will handle data entry, product dispensing, and cash register operations in a fast-paced environment.

The role emphasizes compliance with HIPAA, safety standards, and accurate pricing, with opportunities to grow within a large national retailer. Previous experience is helpful but not required.

Qualifications

• High School Diploma or GED is required.
• Must be 18 years or older.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations.
• Maintain food safety, sanitation and safety procedures.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Understand and follow guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies.
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product using company best practices.
• Complete billing procedures adequately to assure best value to the customer and the company.
• Answer phone and triage calls and answer inquiries as appropriate.
• Understand and adhere to guidelines on exposing vendor coupons, limits on cash shortages and shrink guidelines.
• Understand and follow cashier policies to prevent loss including electronic fund transactions and cash handling.
• Provide a stellar customer experience while accurately and efficiently completing reception, data entry, adjudication, and product dispensing.
• Assist pharmacist in all responsibilities except tasks requiring a pharmacist’s professional judgement.
• Understand and adhere to HIPAA regulations and the company’s policies.
• Support company health and wellness initiatives.
• Put away legend orders, including Central Fill deliveries.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance to resolve issues.
• Provide support with interactions involving minors, individuals with special needs, and/or older adults.

Education

High School Diploma or GED

Job description

The Kroger Co. in Conway, AR is seeking a Pharmacy Clerk to provide exceptional customer service, assist pharmacists, and support health and wellness initiatives. You will handle data entry, product dispensing, and cash register operations in a fast-paced environment.

The role emphasizes compliance with HIPAA, safety standards, and accurate pricing, with opportunities to grow within a large national retailer. Previous experience is helpful but not required.