Patient-Centric Medical Assistant: Clinical & Admin Pro

Yale NewHaven Health; Stratford (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

Yale New Haven Health is seeking a Medical Assistant to support physicians and care teams in a fast-paced clinical setting in Stratford, CT. You will perform patient intake, rooming, basic clinical tasks, and a variety of front-desk duties.

Proficiency with EPIC, attention to detail, and strong communication are essential; you will help ensure efficient appointment flow and patient satisfaction. This role emphasizes teamwork, HIPAA compliance, and adaptability to evolving patient needs, with

Qualifications

• High School diploma or equivalent required.
• MA certificate program or CNA/EMT may satisfy educational requirements.
• Certification (CCMA/CMA/AAMA/RMA) preferred.
• BLS certification preferred.

Responsibilities

• Assist physicians with patient care and room patients.
• Perform clerical tasks and manage charting in EPIC.
• Schedule appointments and handle patient communications.
• Maintain infection control and cleanliness of rooms.
• Support care coordinators and participate in staff meetings.

Skills

Patient care

Medical terminology

Communication

Adaptability

Attention to detail

Education

High School diploma or equivalent

MA certificate program or CNA/EMT

Phlebotomy experience

Tools

EPIC electronic health records

Billing/claims knowledge

Job description

Yale New Haven Health is seeking a Medical Assistant to support physicians and care teams in a fast-paced clinical setting in Stratford, CT. You will perform patient intake, rooming, basic clinical tasks, and a variety of front-desk duties.

Proficiency with EPIC, attention to detail, and strong communication are essential; you will help ensure efficient appointment flow and patient satisfaction. This role emphasizes teamwork, HIPAA compliance, and adaptability to evolving patient needs, with