Patient-Centric Medical Assistant

Ochsner LSU Health; Shreveport (LA); Presencial; USD 32 000 - 42 000; Tempo integral

Resumo da oferta

Ochsner LSU Health is seeking a dedicated Medical Assistant to support patients and providers during visits, manage documentation, and coordinate registration tasks. The role emphasizes accurate data entry, courteous patient interactions, and adherence to privacy standards in a busy clinical setting.

Under supervision of a licensed health care provider, you will handle in-person, phone, and electronic communications, maintain knowledge of clinical processes, and participate in ongoing

Qualificações

• High school diploma or GED required.
• Formal medical assistant training preferred.
• BLS certification required.
• Experience handling confidential information in fast-paced environments.
• Strong communication and customer service skills.

Responsabilidades

• Supports the patient and provider throughout the patient visit.
• Ensures the patient and provider are prepared for the visit.
• Ensures the patient’s questions are answered prior to leaving; prepares room for next appointment.
• Provides excellent patient service through effective communication both over the phone and in person.
• Completes appropriate documentation including patient registration if necessary.
• Maintains required clinical knowledge, technical skills, training and credentials through personal professional development.
• Handles other duties as assigned effectively and efficiently.
• Meets the procedures of required workplace programs where applicable.
• Adapts behavior to the patient population with respect for privacy and effective communication.

Conhecimentos

Clinical knowledge

Computer literacy

Communication skills

Customer service

Medical terminology

Formação académica

High School Diploma/GED

Medical assistant training (preferred)

Ferramentas

Electronic health records

EHR systems

Descrição da oferta de emprego

Ochsner LSU Health is seeking a dedicated Medical Assistant to support patients and providers during visits, manage documentation, and coordinate registration tasks. The role emphasizes accurate data entry, courteous patient interactions, and adherence to privacy standards in a busy clinical setting.

Under supervision of a licensed health care provider, you will handle in-person, phone, and electronic communications, maintain knowledge of clinical processes, and participate in ongoing