Patient-Centric Healthcare Security Officer

Advocate Health; South Milwaukee (WI); On-site; USD 42,000 - 65,000; Full time

Job summary

Advocate Health in South Milwaukee, Wisconsin, is seeking a Security Officer to deliver service-focused safety for patients, visitors, and staff. You will patrol interiors and exteriors, respond to emergencies, conduct safety checks, and coordinate with law enforcement as needed.

The role emphasizes professionalism, de-escalation, and adherence to hospital policies. The ideal candidate has at least 1 year of security or public safety experience, clean background, and valid driver’s license.

Qualifications

• Must have empathy and strong communication when interacting with patients, visitors, and staff.
• Experience in responding to emergent situations and resolving safety issues.
• Background clearances and safety training completed or in progress.

Responsibilities

• Provide security services with a customer-service approach following policies and training.
• Patrol interior and exterior areas; identify hazards and ensure safety compliance.
• Respond to emergencies, de-escalate when possible, and assist as needed.
• Report incidents accurately and coordinate with leadership and law enforcement as required.
• Assist with traffic control and crowd management; support department rounds.

Skills

Emotional intelligence

Customer service

Calm under pressure

Team collaboration

Observation and reporting

Education

High school diploma or GED

Job description

Advocate Health in South Milwaukee, Wisconsin, is seeking a Security Officer to deliver service-focused safety for patients, visitors, and staff. You will patrol interiors and exteriors, respond to emergencies, conduct safety checks, and coordinate with law enforcement as needed.

The role emphasizes professionalism, de-escalation, and adherence to hospital policies. The ideal candidate has at least 1 year of security or public safety experience, clean background, and valid driver’s license.