Patient‑Centric Front Desk Specialist — Growth & Perks

ALIGN ENT AND ALLERGY; Howell (MI); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

401(k)

Paid time off

Health insurance

Dental insurance

Vision insurance

Brand new office

Structured training program

Zusammenfassung

ALIGN ENT AND ALLERGY is seeking a warm, organized Front Desk Specialist to be the welcoming face of the practice. You will greet patients, answer calls on a multi-line system, check in/out, schedule appointments, verify insurance, and handle payments while maintaining accurate records.

You will collaborate with a supportive team in a brand-new office, participate in structured training, and contribute to a patient-centered environment focused on service excellence.

Qualifikationen

• Greet patients with a smile and deliver exceptional service.
• Handle calls on a multi-line phone system.
• Check in/out patients and schedule appointments.
• Verify insurance, process payments and referrals.
• Maintain accurate patient records and documentation.
• Collaborate with team for daily office operations.

Aufgaben

• Greet patients and provide outstanding service.
• Manage multi-line phone system.
• Check-in/out, schedule appointments, verify insurance, process payments.
• Maintain accurate patient records and documentation.
• Collaborate with team to support daily operations.

Kenntnisse

Customer service

Phone etiquette

Communication skills

Detail oriented

Multitasking

Team collaboration

Ausbildung

High school diploma or equivalent

Tools

eCW EMR

Jobbeschreibung

ALIGN ENT AND ALLERGY is seeking a warm, organized Front Desk Specialist to be the welcoming face of the practice. You will greet patients, answer calls on a multi-line system, check in/out, schedule appointments, verify insurance, and handle payments while maintaining accurate records.

You will collaborate with a supportive team in a brand-new office, participate in structured training, and contribute to a patient-centered environment focused on service excellence.