Patient-Centered Medical Office Assistant

Planned Parenthood of Maryland Inc.; Baltimore (MD); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Paid Time Off

Paid Holidays

Life/AD&D Insurance

Short-Term Disability

Long-Term Disability

Flexible Spending Account

Employee Assistance Program

Job summary

Planned Parenthood of Maryland is seeking a Medical Office Assistant to join our caring team. The role provides administrative and clerical support in the clinic, ensuring smooth patient flow and a positive, professional experience for every visitor.

The incumbent will schedule appointments, assist with registration and eligibility screening, enter patient data into the EPM and EHR systems, and uphold HIPAA privacy standards while contributing to daily quality assurance activities.

Qualifications

• High school diploma or GED with six months experience in a health care center OR one year of experience working in a health care setting performing front office medical assistant duties required
• Two years of customer service experience
• EPIC experience - a plus!
• Bilingual Spanish/English - a plus!
• Ability to read, write, and speak English fluently is required

Responsibilities

• Make health center appointments, including appropriate financial and insurance eligibility
• Assist patients with verbal registration including appropriate financial and insurance eligibility screening
• Correctly enters patient information into the Electronic Practice Management system and Electronic Health Record system
• Protects Patients' Rights by adhering to all HIPAA requirements including maintaining confidentiality of medical, personal, and financial information
• Perform daily periodic quality assurance activities

Skills

Customer service

Communication skills

Bilingual Spanish/English

Education

High school diploma or GED

Tools

EPIC

Job description

Planned Parenthood of Maryland is seeking a Medical Office Assistant to join our caring team. The role provides administrative and clerical support in the clinic, ensuring smooth patient flow and a positive, professional experience for every visitor.

The incumbent will schedule appointments, assist with registration and eligibility screening, enter patient data into the EPM and EHR systems, and uphold HIPAA privacy standards while contributing to daily quality assurance activities.