Patient-Centered Medical Assistant — Clinic Support

Pulse Primary Care; Springfield (MA); On-site; USD 17,000 - 28,000; Full time

Job summary

Pulse Primary Care in Springfield, MA is seeking a full-time Medical Assistant to provide clinical and administrative support. You will prepare patients for examinations, take vital signs, assist with procedures, and manage front-office tasks to ensure smooth clinic operations.

The role emphasizes accurate EMR documentation, infection control, and compassionate patient interactions. A strong team player who communicates well will thrive in a fast-paced medical office environment.

Qualifications

• High school diploma or equivalent required.
• Certificate or diploma in Medical Assisting required.
• Experience with phlebotomy and specimen processing required.
• Ability to obtain and record accurate vital signs.
• Knowledge of medical instruments and sterilization techniques.
• Strong communication and customer service skills.

Responsibilities

• Prepare patients for examination and assist providers during visits and procedures.
• Obtain and record vital signs and patient histories.
• Collect, label, process, and prepare specimens per procedures.
• Sterilize instruments and equipment per infection control standards.
• Document patient information in the EMR system accurately and timely.
• Support patient flow and maintain clean, stocked exam areas.
• Answer calls, schedule appointments, and assist with front office duties.

Skills

Patient focus

Clinical support

Communication

Attention to detail

Teamwork

Customer service

Education

High school diploma

Medical Assisting certificate/diploma

Associate degree (preferred)

Tools

EMR systems

Sterilization equipment

Job description

Pulse Primary Care in Springfield, MA is seeking a full-time Medical Assistant to provide clinical and administrative support. You will prepare patients for examinations, take vital signs, assist with procedures, and manage front-office tasks to ensure smooth clinic operations.

The role emphasizes accurate EMR documentation, infection control, and compassionate patient interactions. A strong team player who communicates well will thrive in a fast-paced medical office environment.