Patient-Centered Intake & Treatment Planning Specialist

Greenwich House; New York (NY); Presencial; USD 59.000 - 64.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision insurance

403(b) plan

Paid time off

Program discounts

Resumo da vaga

Greenwich House in New York, NY is seeking an Intake Coordinator to manage the intake process for substance use disorder services and ensure a smooth transition into treatment. You will document assessments and initial treatment plans in the 10e11 EHR system in collaboration with the clinical team.

As a frontline contact, you will demonstrate professionalism, empathy, and a commitment to harm reduction and patient-centered care, supporting continuity of care and engagement across disciplines.

Qualificações

• Bachelor’s degree required; Master’s degree in social work, counseling, or related field preferred.
• CASAC, CASAC-T, LMSW, LMHC, or similar credential preferred (or willing to obtain).
• Experience in substance use disorder and/or mental health treatment required.
• Demonstrated experience conducting assessments and developing treatment plans.
• Knowledge of or familiarity with OASAS regulations and level-of-care determinations preferred.

Responsabilidades

• Serve as the primary point of control for patient chart creation and administrative enrollment.
• Conduct intake interviews, screenings, and assessments using a collaborative documentation approach.
• Complete all required intake documentation in the 10e11 EHR system.
• Develop initial treatment plans in coordination with the clinical team to address presenting needs.
• Serve as the primary point of contact for walk-in and referred patients seeking services and provide screening, triage, information and/or referral.
• Ensure all intake and admission processes meet regulatory and agency requirements, including documentation timelines and standards.
• Maintain confidentiality per HIPAA and 42 CFR Part 2.
• Collaborate with multidisciplinary team to assign patients to appropriate services and present new admissions to the medical team.
• Provide feedback on intake workflows and patient experience to support continuous improvement.
• Complete clinical or administrative special projects as assigned by the Director of Admissions or Clinic Director.
• Keep leadership informed of progress, challenges, and operational needs related to assigned responsibilities.
• Contribute to assigned projects under leadership guidance.

Conhecimentos

Communication skills

Time management

EHR experience

Clinical judgment

Team collaboration

Formação

Bachelor's degree

Master's degree preferred

Ferramentas

10e11 EHR

Descrição da vaga

Greenwich House in New York, NY is seeking an Intake Coordinator to manage the intake process for substance use disorder services and ensure a smooth transition into treatment. You will document assessments and initial treatment plans in the 10e11 EHR system in collaboration with the clinical team.

As a frontline contact, you will demonstrate professionalism, empathy, and a commitment to harm reduction and patient-centered care, supporting continuity of care and engagement across disciplines.