Patient-Centered Care Navigator

Northwell Health; Melville (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Northwell Health in Melville, NY is seeking a Care Management professional to coordinate and participate in activities related to Care Management services for families and caregivers.

You will use patient-centered motivational interviewing to build rapport, support the primary care team with panel management, and develop individualized care plans for high-risk patients addressing medical and social barriers.

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience required.
• Bachelor's or Master's degree in a relevant field strongly preferred.
• Health home or care management experience strongly preferred.
• NYS Driver's License strongly preferred.
• Bilingual Spanish, preferred.

Responsibilities

• Coordinates and participates in activities related to Care Management services to family members and caregivers.
• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Supports the primary care team by providing panel management to decrease the number of patients lost to care.
• Acts as a liaison between hospitals, PCPs, specialists, and community resources for patient-centered care coordination.
• Identifies and tracks high-risk patients and other populations due for preventive or chronic care services.
• Performs outreach in primary care sites, homes, hospitals and neighborhoods to close referrals and follow-ups.

Skills

Motivational interviewing

Care coordination

Panel management

Patient advocacy

Team communication

Education

Bachelor's degree in a relevant field

Master's degree in a relevant field

Driver's license (NYS)

Job description

Northwell Health in Melville, NY is seeking a Care Management professional to coordinate and participate in activities related to Care Management services for families and caregivers.

You will use patient-centered motivational interviewing to build rapport, support the primary care team with panel management, and develop individualized care plans for high-risk patients addressing medical and social barriers.