Patient Care Unit Secretary: Fast-Paced Admin Clerk

Manpower, Inc.; City of Rochester (NY); On-site; USD 21,000 - 30,000; Full time

Job summary

ManpowerGroup is seeking a Patient Unit Secretary to support inpatient units by handling clerical tasks, coordinating with departments, and maintaining confidentiality in a fast-paced healthcare setting.

The ideal candidate will have strong communication, organization, and basic computer skills, plus knowledge of medical terminology and the ability to manage patient charting and communications with staff and visitors.

Qualifications

• High school diploma or equivalent.
• At least 1 year of clerical experience.
• Legible writing and verbal communication skills.
• Knowledge of medical terminology.
• Basic computer skills.
• Ability to maintain confidentiality.
• Professionalism in patient-facing environment.

Responsibilities

• Provide clerical, receptionist, and customer service support on patient care units while maintaining confidentiality.
• Transcribe patient care orders, schedule tests and procedures with other departments, and process requisitions for tests, procedures, and equipment.
• Support patient admissions, discharges, and transfers according to unit requirements; update patient care forms such as patient census and diet order listings.
• Greet and direct visitors and staff professionally, provide courteous and accurate telephone coverage, take and deliver messages, and triage issues to the appropriate person or department.
• Maintain accurate records of patient location when off unit, coordinate with other departments, and assist with supplies, forms, and patient transport as needed.

Skills

Communication skills

Detail-oriented

Confidentiality

Medical terminology

Basic computer skills

Organizational skills

Education

High school education

1 year clerical experience

Job description

ManpowerGroup is seeking a Patient Unit Secretary to support inpatient units by handling clerical tasks, coordinating with departments, and maintaining confidentiality in a fast-paced healthcare setting.

The ideal candidate will have strong communication, organization, and basic computer skills, plus knowledge of medical terminology and the ability to manage patient charting and communications with staff and visitors.