Patient Care Unit Coordinator

UPMC; Steubenville (OH); In loco; USD 21.000 - 26.000; Tempo pieno

Descrizione del lavoro

Trinity Health System is seeking a Unit Clerk to support the patient care unit through clerical and receptionist duties under the direction of the Director/Manager. You will help plan, organize, implement and evaluate unit activities while maintaining patient information security and a safe environment.

The role requires professional, service‑minded communication with patients, families, physicians and colleagues.

Mansioni

• Communicates professionally and effectively with patients, families, physicians, coworkers, hospital departments, community agencies, and external partners through phone, electronic, and in-person interactions. Responds to questions, concerns, and requests clearly and promptly, using appropriate follow-up, communication channels, and chain of command to prevent service delays. Provides clerical and receptionist support to the patient care area and assists with patient and unit needs in coordination with appropriate disciplines and departments. Maintains communication among departments and care team members to support continuity of care and efficient unit operations. Supports patient care unit safety in collaboration with the Clinical Manager by identifying, tagging, and removing malfunctioning equipment from service as appropriate. Supports hospital and departmental growth initiatives, positive community relationships, access to services, and activities that advance the organization’s
• Models professional, service-oriented behaviors that reflect the hospital’s mission, vision, values, Standards of Behavior, and commitment to service excellence. Supports a respectful, team-focused work environment by assisting with orientation, training, process changes, staffing needs, workload coverage, and improvement suggestions as appropriate. Follows hospital and departmental policies, procedures, standards of care, safety practices, infection control requirements, emergency protocols, risk management expectations, and corporate compliance requirements. Maintains confidentiality of patient, employee, hospital, disciplinary, performance, and pay-related information at all times. Participates in department-based process improvement, hospital quality initiatives, organization-wide performance improvement, and patient safety activities. Uses hospital supplies, equipment, technology, time, and financial resources responsibly and identifies opportunities to improve workflow, operation

Descrizione del lavoro

Trinity Health System is seeking a Unit Clerk to support the patient care unit through clerical and receptionist duties under the direction of the Director/Manager. You will help plan, organize, implement and evaluate unit activities while maintaining patient information security and a safe environment.

The role requires professional, service‑minded communication with patients, families, physicians and colleagues.