Patient Care Unit Clerk

Stanford Health Care; California (MO); On-site; USD 50,000 - 55,000; Full time

Job summary

Stanford Health Care invites applications for a Unit Secretary on the nursing unit. You will provide clerical support, reception, medical record management and coordination with care teams, ensuring smooth patient flow and accurate documentation.

Key duties include organizing discharge documents, handling admissions/discharges/transfers, and maintaining a clean, safe workspace with proper confidentiality and HIPAA compliance. Strong English and customer service skills are required.

Qualifications

• Ability to communicate compassionately with patients, families and staff.
• Strong customer service skills in high-volume, stressful environments.
• Basic arithmetic and data entry for medical records and forms.
• Commitment to patient confidentiality and HIPAA practices.
• Ability to prioritize tasks and manage time effectively.
• Proficiency with English in reading, writing and speaking.

Responsibilities

• Assist with discharge processes and organize unit documents.
• Document patient admissions, discharges and transfers to support workflow.
• Communicate with care team and notify RNs of orders and status updates.
• Maintain a clean, safe desk area and manage supplies and equipment.
• Manage medical records and patient identification per hospital policy.
• Coordinate lab labels and blood board with nursing and phlebotomy.
• Print diet/allergy reports and inform RNs of missing information.
• Perform receptionist duties and handle calls for the unit.
• Contribute to departmental cost containment and efficient procedures.
• Support new staff orientation and complete mandatory training.

Skills

Compassionate communication

Customer service

English proficiency

Medical terminology

Confidentiality

Task prioritization

Computer literacy

Education

High School Diploma or GED

Job description

Stanford Health Care invites applications for a Unit Secretary on the nursing unit. You will provide clerical support, reception, medical record management and coordination with care teams, ensuring smooth patient flow and accurate documentation.

Key duties include organizing discharge documents, handling admissions/discharges/transfers, and maintaining a clean, safe workspace with proper confidentiality and HIPAA compliance. Strong English and customer service skills are required.