Patient Care & Treatment Coordinator - Dental Office

Specialty Dental Brands; Anthem (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid holidays

Paid time off

Job summary

Wood Orthodontics in Anthem, AZ is seeking a Treatment Coordinator to support patient care and practice operations. You will manage patient scheduling, coordinate flow with clinicians, and present financial treatment plans to patients to ensure understanding of care and costs.

The role bridges patients, clinical teams, and administrative staff to maintain a smooth, informed, and positive patient experience while helping office efficiency and production.

Qualifications

• 1–3 years of experience in a dental office or healthcare administrative role preferred.
• Proficiency with dental terminology, treatment planning, and insurance processes preferred.
• Strong organizational, communication, and customer service skills.
• Ability to multitask and remain composed in a fast-paced environment.
• Professional, proactive, and team-oriented mindset.

Responsibilities

• Coordinate patient scheduling to support provider productivity, hygiene flow, and overall practice efficiency.
• Prepare, present, and review financial treatment plans with patients, ensuring clear understanding of recommended care and financial expectations.
• Follow up with patients regarding proposed treatment plans and assist with scheduling the next steps.
• Verify insurance benefits, coverage, and fee schedules to provide accurate estimates and breakdowns.
• Communicate treatment fees, document financial arrangements, and confirm patient payment commitments.
• Assist patients with insurance forms and ensure accurate and complete documentation.
• Serve as a primary point of contact for patient questions regarding treatment, scheduling, and financial concerns.
• Maintain accurate and up-to-date patient records within practice management software.
• Collaborate closely with dentists, hygienists, office managers, and patient coordinators to ensure seamless patient flow.
• Support administrative duties as needed to assist front-office operations and coverage.
• Participate in emergency procedures as required, including summoning assistance and supporting team members.
• Represent the practice in a professional, friendly, and patient-centered manner.
• Maintain regular attendance and adhere to office policies, schedules, and procedures.
• Anticipate the needs of patients and the care team to support a smooth daily workflow.
• Travel between practice locations as needed.
• Perform other duties as assigned to support practice operations.
• Perform other duties and responsibilities assigned by management
• High school diploma or equivalent required.

Skills

Dental terminology

Communication

Customer service

Multi-tasking

Team collaboration

Financial treatment plans

Education

High school diploma or equivalent

Tools

Dentrix

Eaglesoft

Open Dental

Job description

Wood Orthodontics in Anthem, AZ is seeking a Treatment Coordinator to support patient care and practice operations. You will manage patient scheduling, coordinate flow with clinicians, and present financial treatment plans to patients to ensure understanding of care and costs.

The role bridges patients, clinical teams, and administrative staff to maintain a smooth, informed, and positive patient experience while helping office efficiency and production.