Patient Care & Treatment Coordinator

Smile Jobs; Chicago (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Northwestern Dental Center is seeking a friendly Treatment Coordinator to join our patient-focused team. You will greet patients, explain treatment plans and financing options, and help them navigate care from start to finish.

This on-site role offers an opportunity to grow within a welcoming practice and contribute to exceptional patient experiences. You will schedule appointments, maintain the calendar, support the clinical team with patient flow, and ensure accurate records in our dental

Qualifications

• Knowledge of dental terminology and insurance processes a plus.
• Strong computer skills and ability to learn dental software.
• Excellent customer service and multitasking abilities.

Responsibilities

• Greet and assist patients throughout their visit.
• Explain treatment plans and financial options clearly and confidently.
• Schedule appointments and manage the office calendar.
• Coordinate insurance verification and pre-authorizations.
• Maintain accurate patient records and documentation.
• Support the clinical team with patient flow and communication.
• Ensure a positive patient experience from start to finish.

Skills

Dental terminology

Insurance processes

Customer service

Multitasking

Computer skills

Dental software

Tools

Dental software

Job description

Northwestern Dental Center is seeking a friendly Treatment Coordinator to join our patient-focused team. You will greet patients, explain treatment plans and financing options, and help them navigate care from start to finish.

This on-site role offers an opportunity to grow within a welcoming practice and contribute to exceptional patient experiences. You will schedule appointments, maintain the calendar, support the clinical team with patient flow, and ensure accurate records in our dental