Patient Care Technician - PCT

Fresenius Medical Care; Tupelo (MS); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Technician to join their team. This full-time role involves providing safe dialysis therapy, supporting patients through education, and ensuring a clean and safe environment. The ideal candidate will thrive in a collaborative healthcare setting, delivering exceptional customer service while adhering to compliance standards. If you're passionate about patient care and eager to make a difference in the lives of others, this is an exciting opportunity to grow in a rewarding field.

Qualifications

• Certification as required by state or CMS is necessary.
• Preferred experience in patient care and successful completion of dialysis training.

Responsibilities

• Provide safe and effective dialysis therapy under supervision.
• Assist with patient education and monitor patient response.
• Maintain a clean environment and manage supplies efficiently.

Skills

Patient Care

Customer Service

Vital Signs Monitoring

Dialysis Machine Operation

Communication

Education

High School diploma or G.E.D.

CPR certification

Job description

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Purpose and Scope

Supports FMCNA's mission, vision, core values, and customer service philosophy. Adheres to the FMCNA Compliance Program, including all regulatory and FMS policy requirements.

Functions as part of the hemodialysis health care team, providing safe and effective dialysis therapy under the supervision of a licensed nurse, in accordance with FMCNA policies, procedures, training, and regulations. Responsible for setting up and operating hemodialysis machines, maintaining a safe environment, and supporting quality improvement activities.

Duties / Activities

Customer Service

• Drive FMS culture through values and customer service standards.
• Provide outstanding service to all customers.
• Develop effective relationships through communication.
• Respond promptly to customer service issues.

Patient Care

• Assist with patient education regarding dialysis adequacy measures and disease process.
• Welcome patients, inquire about their well-being, and report issues.
• Evaluate vascular access and report findings.
• Obtain vital signs, weight, and perform vascular access evaluation and cannulation.
• Administer Heparin as delegated, initiate and discontinue dialysis, monitor patient response, and document all activities.
• Ensure patient safety during treatment, including recording data, evaluating patient status, and reporting unusual findings.

Maintenance/Technical

• Maintain a clean and safe environment, disinfect equipment, and prepare for treatments.
• Perform safety checks and manage supplies efficiently.

Clerical & Administrative

• Participate in CQI activities, enter data accurately, and prepare documentation and lab specimens.

Other Duties

• Perform additional tasks as assigned.

Additional for Home Program Technicians

• Assist with home visits, patient education, supply management, and equipment setup.

Physical Demands and Working Conditions

Includes travel, heavy lifting, prolonged standing, bending, and exposure to infectious materials. Must pass Ishihara's Color Blindness test; accommodations considered.

Education & Experience

• High School diploma or G.E.D., with certification as required by state or CMS.
• Preferred experience in patient care; successful completion of dialysis training and CPR certification required.

Additional Information

• Full-time, entry-level position in healthcare, industry: Hospitals and Healthcare.
• EOE, disability/veterans.