Patient Care Technician (PCT)

WellNow Urgent Care; Town of Amherst (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company as a Patient Care Technician, where your contributions will make a real difference in patient care. This role offers a dynamic environment with opportunities for growth, competitive pay, and comprehensive benefits. You will be responsible for taking patient histories, performing vital tests, and assisting healthcare providers, all while ensuring patient confidentiality and smooth operations. With a commitment to investing in your career through continuing education and promotional opportunities, this position is perfect for those looking to thrive in the healthcare field.

Benefits

Parental leave

Continuing education opportunities

Medical benefits including vision coverage

401(k) plan with company match

Free urgent care visits

Scrubs provided

Opportunities for promotional growth

Monthly bonus based on performance

Qualifications

• High School Diploma or equivalent required.
• CPR certification and up-to-date on OSHA documentation.

Responsibilities

• Take patient history and vital signs.
• Perform basic testing and screenings.
• Assist providers with exams and testing.

Skills

Patient Care

Communication Skills

Attention to Detail

Teamwork

Computer Skills (EMR)

CPR Certification

Education

High School Diploma or equivalent

Tools

EMR Software

Job description

Join to apply for the Patient Care Technician (PCT) role at WellNow Urgent Care.

WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package, including numerous continuing education options. With over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania, and ongoing growth, our colleagues can transfer facilities within our markets. We are committed to providing the best care by adding talented healthcare professionals.

Salary

• Starting at $19 per hour

Benefits

• Competitive salary
• Parental leave
• Continuing education opportunities
• Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
• 401(k) plan with company match
• Free urgent care visits for you and your immediate family
• Scrubs provided
• Opportunities for promotional growth
• Monthly bonus based on performance and productivity

Responsibilities

• 0-25% travel requirement
• Take patient history and vital signs
• Perform basic testing or screenings (vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing)
• Perform phlebotomy for laboratory samples
• Complete paperwork/computer work for lab tests
• Perform point of care testing (strep, mono, glucose, influenza, pregnancy tests, urinalysis)
• Maintain sterile techniques and sterilization procedures
• Schedule and coordinate records for ancillary care
• Assist providers with exams and testing
• Maintain patient confidentiality (HIPAA)
• Ensure equipment is operational
• Log laboratory procedures and process related paperwork
• Maintain examination rooms and stock supplies
• Ensure smooth patient flow
• Handle registration duties, explain insurance and pricing, collect payments
• Assist with documentation and transcription
• Support provider efficiency
• Greet and register patients
• Answer and triage phone calls
• Take payments and handle reports
• Perform other front desk and cleaning duties as assigned

Minimum Education and Experience

• High School Diploma or equivalent
• Ability to troubleshoot equipment issues
• Follow written instructions and work practices
• Establish effective relationships with staff, patients, and families
• Physical and mental stamina for standing, walking, lifting up to 50 pounds
• Computer skills, including EMR and patient registration
• Up-to-date on injections and documentation per OSHA
• CPR certification
• Excellent listening, note-taking, and communication skills
• Attention to detail and accuracy
• Teamwork and customer service orientation

WellNow is an EOE.