Patient Care Technician - PCT

CH01 CHE Fresenius Medical Care (Schweiz) AG; Milwaukee (WI); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Patient Care Technician to join their team in providing essential dialysis care. This role involves empowering patients through education and hands-on treatment, ensuring their safety and comfort during procedures. With a commitment to quality and continuous improvement, you will work alongside a skilled healthcare team, contributing to the well-being of patients in a supportive environment. If you're passionate about patient care and looking for a fulfilling opportunity, this position is perfect for you.

Benefits

Paid Training

Health Benefits

Retirement Plan

Qualifications

• High School diploma or G.E.D. required.
• Must meet CMS-approved state and/or national certification requirements.

Responsibilities

• Assist in providing patient-specific education and treatment.
• Monitor patients’ response to dialysis therapy and document accurately.
• Coordinate transitional care for newly admitted patients.

Skills

Patient Care

Dialysis Treatment

Vital Signs Monitoring

Education and Training

Education

High School Diploma or G.E.D.

Job description

Patient Care Technician - PCT page is loaded

Patient Care Technician - PCT

Apply remote type Onsite locations Milwaukee, WI, USA time type Full time posted on Posted 3 Days Ago time left to apply End Date: September 19, 2025 (30+ days left to apply) job requisition id R0203786

Paid one-on-one training and education provided. Empower, engage, and train dialysis patients on peritoneal and home hemodialysis using state-of-the-art training programs and equipment. Primarily works in the clinic setting and conducts initial home visits with another staff member present.

Clinic Location:

7795 W. Appleton Ave. Suite A

Milwaukee, WI 53222

PURPOSE AND SCOPE:

Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).

PRINCIPAL DUTIES AND RESPONSIBILITIES:

Patient Related

Education:

• Assist other health care members in providing patient-specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.

Treatment:

• Welcome assigned patients and inquire as to their wellbeing since their last treatment.
• Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.
• Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre-treatment.
• Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
• Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
• Monitor patients’ response to dialysis therapy.
• Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
• Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing & sitting blood pressure.
• Obtain Hemostasis and apply appropriate dressings.
• Evaluate the patient prior to discharge.
• Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification.
• Responsible for calculating and entry of individual patients’ dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
• Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits (NVL) 160.
• Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification.
• Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
• Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.
• Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.
• Perform and document any intervention for unusual patient status and document patients' response to intervention.
• Evaluate patients’ vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.
• Obtain all prescribed laboratory testing and prepare specimens for collection.
• Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
• Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
• Monitor patients performing self-care under the supervision of RN.

Staff Related

• Assist in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.

Education/Communication:

• Follow all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices.
• Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.
• Clean and disinfect dialysis machine surfaces, chairs, equipment, and surrounding areas between treatments according to facility policy.
• Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).
• Initiate Solution Delivery System (SDS) system.

RECORD KEEPING:

• Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
• Enter all treatment data into the designated clinical application in an accurate and timely manner.
• Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff.
• Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
• Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
• Collect, label, appropriately prepare and store lab samples according to laboratory specifications.
• Ensure collection of lab specimens by appropriate lab courier.

INFECTION CONTROL:

• Assist in collecting information for infection control audits.
• Support staff and patient adherence to infection control practices.
• Follow infection control policies and procedures.
• Participate in and reinforce infection control education of patients and families under the direction of the CM or designee as allowed by state law.

TRANSITIONAL CARE UNIT:

• Follow all newly admitted patients through their first 4 weeks of dialysis and coordinate their transitional dialysis care.
• Reinforce all education and care related matters as they relate to the new patient as allowed by state law.
• Liaise with appropriate FKC staff members to provide the best patient experience including scheduling all disciplines to see the patient according to plan.
• Assist in assuring patient understanding of home dialysis products, benefits of home, and how home dialysis can work for them.
• Set and perform treatments on all machines used in the transitional care unit.
• Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis setup.
• Assist with coordination of transition to patient’s modality choice.
• Assist with supply ordering and inventory for TCU.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.
• Day-to-day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit, and Corporate meetings may be required.
• The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials.
• The position provides direct patient care that involves heavy lifting and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent standing and bending. The employee may occasionally push/pull equipment, exerting up to 15 pounds of force. Lifting solutions up to 30 lbs. frequently, and up to 40 lbs. occasionally, as high as 5 feet. Use of two-person assist programs and material assist devices is recommended.

EDUCATION AND LICENSES:

• High School diploma or G.E.D. required.
• Must meet CMS-approved state and/or national certification requirements within the required timeline.
• All appropriate state licensure, education, and training as required.
• Demonstrated commitment to organization culture, values, and customer service standards.

EXPERIENCE AND REQUIRED SKILLS:

• Previous patient care experience in a hospital or related facility preferred.
• Continued employment dependent on successful completion of dialysis training program and CPR certification.

EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity

Fresenius Medical Care North America maintains a drug-free workplace in accordance with applicable laws. EO/E