Patient Care & Cannabis Support Specialist

Jushi Holdings Inc.; Alexandria (VA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

Paid Time Off

401(k)

Job summary

Jushi Holdings Inc. is looking for a Customer Care Coordinator in Alexandria, Virginia. This role focuses on delivering exceptional customer service and aiding patients through telephone support. The ideal candidate should possess a High School diploma or GED, with 2 years of call center experience. Responsibilities include answering customer inquiries, maintaining store cleanliness, and operating the POS system. Jushi offers a competitive benefits package including medical, dental, vision, and 401(k).

Qualifications

• Minimum of 2 years’ experience in a call center setting.
• Constantly perform desk-based computer tasks.
• Occasional local travel may be required.

Responsibilities

• Deliver exceptional customer service and educate clients.
• Provide outstanding customer service by answering questions.
• Operate cash register and maintain cleanliness in the store.

Skills

Excellent computer skills

Excellent language skills

Multi-tasking skills

Education

High School diploma or GED

Associate or Bachelor’s degree (preferred)

Job description

Jushi Holdings Inc. is looking for a Customer Care Coordinator in Alexandria, Virginia. This role focuses on delivering exceptional customer service and aiding patients through telephone support. The ideal candidate should possess a High School diploma or GED, with 2 years of call center experience. Responsibilities include answering customer inquiries, maintaining store cleanliness, and operating the POS system. Jushi offers a competitive benefits package including medical, dental, vision, and 401(k).