Patient Care Supervisor | Front Desk Leader

Insight Vision Care; Edina (MN); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation based on经验

Growth opportunities

Supportive team culture

Job summary

Insight Vision Care in Edina, MN is seeking a Patient Care Coordinator- Supervisor to join our ophthalmology/optometry practice. The role focuses on front desk operations, patient check-in/out, and ensuring a warm, efficient patient experience.

You will lead front desk staff, support clinic flow, and uphold high standards of service in a collaborative, patient-centered environment. Competitive pay based on experience and opportunities for growth are offered.

Qualifications

• 2+ years at front desk, healthcare or hospitality.
• Strong customer service and professional demeanor.
• Excellent communication and interpersonal skills.

Responsibilities

• Greet and assist patients in a warm, professional, and efficient manner.
• Manage patient check-in and check-out processes with accuracy and attention to detail.
• Handle incoming calls and patient inquiries promptly and effectively.
• Ensure a seamless and positive experience for every patient interaction.
• Provide day-to-day guidance and support to front desk staff.
• Set and uphold high standards for customer service and professionalism.
• Promote a positive, collaborative team environment.
• Provide general administrative support to the practice.
• Maintain accurate patient records and documentation.
• Support nightly audit process.

Skills

Customer service

Communication

Organization

Multitasking

Job description

Insight Vision Care in Edina, MN is seeking a Patient Care Coordinator- Supervisor to join our ophthalmology/optometry practice. The role focuses on front desk operations, patient check-in/out, and ensuring a warm, efficient patient experience.

You will lead front desk staff, support clinic flow, and uphold high standards of service in a collaborative, patient-centered environment. Competitive pay based on experience and opportunities for growth are offered.