Patient Care Specialist (Medical Office)

St. Charles Health System; Bend (OR); On-site; USD 38,000 - 48,000; Full time

Job summary

St. Charles Health System in Bend, OR is seeking a Medical Assistant to manage daily patient flow for designated physicians and to perform triage to gather information for health assessments. They will anticipate physicians' needs related to patient care.

This role does not supervise other staff. Responsibilities include escorting patients, recording data, and assisting with calls and procedures while maintaining safety, confidentiality, and Lean principles across the organization.

Qualifications

• Required: High school diploma or GED.
• Preferred: Graduate of an accredited Medical Assistant program.
• Working knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures.
• Working knowledge of medical practice management information systems.
• Basic knowledge of physician office documentation standards.

Responsibilities

• Escort patients to exam rooms and prepare for physician assessment.
• Record and maintain patient's medical data in the chart.
• Assist physician with phone requests from patients and/or other medical professionals and institutions.
• Perform ancillary and/or surgical patient procedures as requested by the physician (excluding IV medications).
• Maintain equipment and supply inventory levels.
• Support Lean principles and act as a champion of change.
• Provide and maintain a safe environment for caregivers, patients, and guests.
• Deliver customer service and/or patient care in a timely, efficient, and accurate manner.
• May perform additional duties of similar complexity within the organization, as required.

Skills

Triage skills

ICD-10 coding knowledge

HIPAA/compliance

Medical office documentation

Education

High school diploma or GED

Graduate of an accredited Medical Assistant program

Tools

EMR/EHR systems

Job description

St. Charles Health System in Bend, OR is seeking a Medical Assistant to manage daily patient flow for designated physicians and to perform triage to gather information for health assessments. They will anticipate physicians' needs related to patient care.

This role does not supervise other staff. Responsibilities include escorting patients, recording data, and assisting with calls and procedures while maintaining safety, confidentiality, and Lean principles across the organization.