Patient Care Specialist — Growth, Benefits & Impact

Fyzical; Bradenton (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive hourly rate

Health insurance 90% employer paid

Dental, Vision, LTD, Life insurance ，其

MetLife supplemental insurance

401K match

PTO & 6 paid holidays

Bonus opportunities

Job summary

FYZICAL, the fastest growing physical therapy company in America, is seeking an administrative professional to greet clients, schedule appointments, verify insurance, process payments and support therapists in a fast-paced clinic environment.

Join a high-energy team that values dignity, empathy and growth, with competitive pay, strong benefits, paid time off and opportunities for advancement in a state-of-the-art facility.

Qualifications

• Experience with scheduling software and office systems.
• Proficiency with Excel and office applications.
• Ability to multitask and manage inquiries with professionalism.
• Strong customer service and communication skills.

Responsibilities

• Greets and directs clients, sales people and visitors.
• Answers the telephone and either responds to inquiry or directs caller to appropriate personnel.
• Schedules appointments and enters appointment dates and time into computerized scheduler.
• Records when appointments have been filled or canceled.
• Tracks referral sources of patients and conversion of referrals into appointments.
• Registers new clients with the office by collecting and inputting information into system and updating existing client info as needed.
• Contacts client's insurance company for verification of insurance benefits and to understand requirements needed for coverage of physical therapy visits.
• Receives payments for services provided.
• Performs other miscellaneous administrative tasks as directed.

Skills

Scheduling

Excel

Phone etiquette

Customer service

Job description

FYZICAL, the fastest growing physical therapy company in America, is seeking an administrative professional to greet clients, schedule appointments, verify insurance, process payments and support therapists in a fast-paced clinic environment.

Join a high-energy team that values dignity, empathy and growth, with competitive pay, strong benefits, paid time off and opportunities for advancement in a state-of-the-art facility.