Medical Billing Specialist Job

FYZICAL Therapy & Balance Centers; Orlando (FL); On-site; USD 28,000 - 34,000; Part time

Job summary

FYZICAL Therapy & Balance Centers – MetroWest in Orlando is seeking a Part-Time Revenue Cycle / Office Operations Coordinator to support daily administrative and financial operations of our outpatient physical therapy clinic.

The role focuses on medical billing, insurance verification, authorizations, and collections, with growth into an Office Manager position as the clinic expands. 15–20 hours per week with potential full-time opportunity in the future.

Qualifications

• 2+ years in medical billing or revenue-cycle roles.
• Experience in outpatient healthcare settings preferred.
• Familiarity with Medicare/insurance billing and denials.
• Strong organization and communication skills.

Responsibilities

• Oversee daily front-office workflow and patient administrative processes.
• Verify insurance eligibility and benefits.
• Monitor authorizations and visit utilization.
• Coordinate with our third-party billing company.
• Review A/R aging and assist with follow-up on unpaid claims.
• Track denials and underpayments; manage balances.
• Assist with patient collections and payment arrangements.
• Prepare weekly revenue-cycle reports for clinic leadership.
• Ensure documentation for claim submission.

Skills

Medical billing

Insurance verification

Authorizations

Accounts receivable

Front-office operations

Communication skills

Vendor management

Process improvement

EMR systems

Problem solving

Tools

Prompt EMR

Job description

Part-Time Revenue Cycle / Office Operations Coordinator

FYZICAL Therapy & Balance Centers – MetroWest is seeking an experienced, organized, and proactive Revenue Cycle/ Office Operations Coordinator to support the daily administrative and financial operations of our outpatient physical therapy clinic. This position is ideal for someone who has experience in medical billing, insurance verification, authorizations, collections, accounts receivable, and front-office healthcare operations and is interested in growing into a larger management role.

Compensation & Growth

Starting compensation: $20–$25/hour

Schedule: approximately 15–20 hours/week.

The position is designed with the opportunity to expand into a full-time Office Manager / Revenue Cycle Manager role as the clinic grows and the candidate demonstrates measurable improvements in operations, collections, and revenue‑cycle performance.

What Success Looks Like

Within the first 90 days, the successful candidate should help the clinic:

• Improve insurance verification and authorization accuracy
• Reduce preventable billing delays and denials
• Improve communication with the billing company
• Establish consistent weekly A/R follow-up
• Improve patient collections
• Reduce aged accounts receivable
• Develop reliable revenue‑cycle reporting for clinic leadership

We are the world's fastest-growing healthcare franchise, leading the charge to transform the physical therapy industry by taking non-traditional approaches to patient care. In this Medical Billing Specialist role, you will join a top-rated team of professionals in an atmosphere that inspires confidence and success. Enjoy the security of knowing you have the full support of a practice leader who is invested in your future. Take advantage of this opportunity to add to your knowledge base while helping those in the surrounding community achieve their healthcare goals.

Bring your experience and eagerness to be part of something new and different!

Responsibilities

• Oversee daily front-office workflow and patient administrative processes
• Verify insurance eligibility and benefits
• Monitor authorizations and visit utilization
• Coordinate closely with our third-party billing company
• Review A/R aging reports and assist with follow-up on unpaid claims
• Track denials, rejected claims, underpayments, and outstanding balances
• Assist with patient collections and payment arrangements
• Ensure required documentation and billing information are available for claim submission
• Monitor billing and revenue-cycle KPIs
• Identify revenue leakage and unresolved claims
• Maintain organized communication between clinical staff, front office, and billing
• Support scheduling, patient onboarding, and front-office coverage as needed
• Prepare weekly reports for clinic leadership on collections, denials, authorizations, and A/R

Skills & Qualifications

• 2+ years of medical office, billing, or revenue-cycle experience
• Experience with physical therapy, rehabilitation, chiropractic, or outpatient healthcare strongly preferred
• Working knowledge of Medicare, commercial insurance, managed care, Workers’ Compensation, and auto/PIP claims is a plus
• Experience reviewing EOBs/ERAs and payer portals
• Strong insurance verification and authorization skills
• Experience working with an outsourced billing company
• Ability to interpret A/R aging reports and identify claims requiring follow-up
• Strong organizational and communication skills
• Comfortable holding staff and external vendors accountable to deadlines
• Experience with Prompt EMR or similar healthcare EMR/billing platforms preferred

Members of the FYZICAL Family radiate excitement and enthusiasm for the future because our franchise model is transforming an industry dominated by hospitals and corporations. From all across the nation—in large cities, rural communities, and small towns— FYZICAL teams are achieving amazing results for their patients and careers.