Patient Care Specialist - Clinical Prep & Handoff

Conviva Care Solutions; Indianapolis (IN); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings

Job summary

CenterWell Senior Primary Care in Indianapolis is seeking an onsite Medical Assistant to ensure patients are clinically ready before provider contact. You will manage intake, rooming, and education while maintaining compliance with HIPAA and safety standards.

Role emphasizes accurate documentation, patient communication, and collaboration with care teams; TB screening participation may be required, with eligibility for a bonus incentive plan based on performance.

Qualifications

• Deliver responsive, patient-centered support.
• Accurately record patient care information.
• Perform clinical tasks safely and consistently.
• Recognize and manage emotions effectively.
• Work effectively across professional teams.
• Convey information clearly and compassionately.

Responsibilities

• Intake and Clinical Rooming: verify meds and allergies, perform validated screenings.
• Inbox and Worklist Management: manage EMR inbox, route rules, same-day touch for tasks.
• Education and Loop-Back: confirm patient understanding of next steps to reduce rework.

Skills

Patient-centered support

Accurate records

Clinical tasks

Emotional intelligence

Team collaboration

Clear communication

Education

Current Medical Assistant certification

Job description

CenterWell Senior Primary Care in Indianapolis is seeking an onsite Medical Assistant to ensure patients are clinically ready before provider contact. You will manage intake, rooming, and education while maintaining compliance with HIPAA and safety standards.

Role emphasizes accurate documentation, patient communication, and collaboration with care teams; TB screening participation may be required, with eligibility for a bonus incentive plan based on performance.