Patient Care Specialist — Cannabis (Part-Time, Onsite)

Renew Cannabis Co.; Scranton (Lackawanna County); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Job summary

Jushi Holdings Inc. is seeking a part-time Customer Care Agent in Scranton, PA to deliver exceptional phone-based customer service to patrons and patients. You will maintain customer data, resolve inquiries, and promote loyalty programs while adhering to policy and regulations.

Ideal candidates have at least 2 years in a call center, strong computer and language skills, and the ability to multitask. Bilingual Spanish is a plus, and the role is onsite in a retail sales setting.

Qualifications

• Minimum of 2 years of call center experience.
• Excellent computer, language and reasoning skills.
• Bilingual in Spanish preferred.
• Excellent multitasking skills over the phone.

Responsibilities

• Provide great customer care over the phone and support patrons and patients.
• Maintain and update customer information as needed.
• Handle high-volume inquiries and resolve questions or concerns with professionalism.
• Promote loyalty programs and guide customers on benefits.

Skills

Call center experience

Computer skills

Language skills

Multitasking

Education

High School diploma or GED

Associate or Bachelor’s degree

Job description

Jushi Holdings Inc. is seeking a part-time Customer Care Agent in Scranton, PA to deliver exceptional phone-based customer service to patrons and patients. You will maintain customer data, resolve inquiries, and promote loyalty programs while adhering to policy and regulations.

Ideal candidates have at least 2 years in a call center, strong computer and language skills, and the ability to multitask. Bilingual Spanish is a plus, and the role is onsite in a retail sales setting.