Patient Care Specialist

sentara; Charlottesville (VA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical plans

Dental plans

Vision plans

401(k) match

Paid time off

Job summary

Sentara Martha Jefferson Internal Medicine in Charlottesville, VA is seeking a full-time Patient Care Specialist. The role focuses on non-clinical support in a physician's office, handling phones, scheduling, and patient inquiries to ensure an exceptional patient experience.

Hours are Monday–Friday, 8:00 AM–5:00 PM, dayshift. Ideal candidates have a HS Diploma and 3 years of customer service experience, with 1 year in health insurance, medical records data, terminology, or scheduling.

Qualifications

• 3 years Customer Service experience required.
• 1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers required.

Responsibilities

• Answer phones, schedule appointments, and assist patients with questions.
• Provide non-clinical support in a physician's office to enhance patient care delivery.
• Collaborate with office team to ensure an excellent patient experience.

Skills

Customer Service

Education

HS Diploma

Associate Degree

Job description

City/State Charlottesville, VA

Work Shift First (Days)

Overview

Sentara Martha Jefferson Internal Medicine is now hiring a full-time Patient Care Specialist in Charlottesville, VA !

Hours Monday-Friday, 8:00AM - 5:00PM dayshift.

Overview

As a Patient Care Specialist with Sentara Healthcare, you will provide non-clinical support within a physician's office and ensure an excellent patient experience by performing a variety of complex administrative tasks to support patient care delivery. Primary duties include answering phones, scheduling appointments, and answering patient questions. In this role, you will find that teamwork is exceptional, with everyone working together to ensure the best care for our patients.

Education

HS Diploma ( Required )

Associate Level degree or higher in lieu of the required experience will be considered

Experience

3 years Customer Service experience ( Required)

1 year experience with Health Insurance Plans, Medical Records Data, Medical Terminology, Registration, Scheduling, or Third Party Payers ( Required)

Keywords

Patient Care Specialist, Talroo-Allied Health, Medical Office

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.69 - $32.44 hourly. Additional compensation may be available for this role, such as shift differentials, on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Sentara offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance; 401(k)/403(b) with employer match; paid time off (vacation, sick time, and holidays); paid parental and military leave; educational assistance or student loan repayment; and voluntary benefits.

Benefits: Caring For Your Family and Your Career

• - Medical, Dental, Vision plans
• - Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• - Paid Time Off and Sick Leave
• - Paid Parental & Family Caregiver Leave
• - Emergency Backup Care
• - Long-Term, Short-Term Disability, and Critical Illness plans
• - Life Insurance
• - 401k/403B with Employer Match
• - Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• - Student Debt Pay Down - $10,000
• -Pet Insurance
• -Legal Resources Plan
• -Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission "to improve health every day," this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.