Patient Care Secretary — Scheduling & Admin Support

VITAS Healthcare; Ocala (FL); On-site; USD 28,000 - 38,000; Full time

Job summary

VITAS Healthcare in Ocala, FL seeks a Patient Care Secretary to support the Team Manager by handling patient care clerical tasks, scheduling, and communications with patients, families, and staff.

Responsibilities include maintaining patient charts, processing Plans-Of-Care forms, supporting Billing with documentation, ordering supplies, entering data into the Vx system, and coordinating with part-time staff when needed. High school diploma required.

Qualifications

• High school graduate or equivalent required.
• Experience in patient care settings preferred.
• Able to screen calls, schedule, and prepare documentation.

Responsibilities

• Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
• Takes and keeps daily schedule for all team members.
• Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
• Establishes, maintains, and closes patient charts in an orderly fashion. This may include mailing and follow-up on Plans-Of-Care and forms.
• Provides back-up documentation to Billing Department routinely and as requested.
• Orders D.M.E. and maintains record of dates ordered and picked-up.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by Team Manager.
• Maintains list of part-time staff and coordinates scheduling.
• Orders supplies and documentation forms used by the team.
• Does routine correspondence for Team Manager and other team members.
• Sorts and processes all patient care mail jointly with other secretaries.
• Maintains A.D.T. and checks census daily for accuracy.
• Covers for lunch, team meetings, and short absences as needed.
• Handles other tasks as assigned by the Team Manager.

Skills

Telephone screening

Scheduling

Documentation

Data entry

Team coordination

Communication

Education

High school diploma

Tools

Vx system

Job description

VITAS Healthcare in Ocala, FL seeks a Patient Care Secretary to support the Team Manager by handling patient care clerical tasks, scheduling, and communications with patients, families, and staff.

Responsibilities include maintaining patient charts, processing Plans-Of-Care forms, supporting Billing with documentation, ordering supplies, entering data into the Vx system, and coordinating with part-time staff when needed. High school diploma required.