Patient Care Coordinator & Admin Support

VITAS Healthcare; Gainesville (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

VITAS Healthcare is seeking a Patient Care Secretary to support the Team Manager and manage clerical tasks related to patient care. You will screen calls, maintain daily schedules, and help prepare agendas for weekly team meetings.

Responsibilities include maintaining patient charts, processing documentation, data entry for patient care and volunteers, and coordinating with Billing. This role requires strong typing, computer literacy, and excellent communication skills.

Qualifications

• Three years prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills.
• Good telephone skills.

Responsibilities

• Screens telephone calls for Team Manager and facilitates communication between patients/families and other team members.
• Takes and keeps daily schedule for all team members.
• Attends weekly team meetings. Prepares agenda for team meeting.
• Establishes, maintains, and closes patient charts and handles required documentation such as Plans-Of-Care and Medical Information Request forms.
• Provides back-up documentation to Billing Department as requested.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by Team Manager.
• Performs scheduling for part-time staff and maintains related lists.
• Orders supplies and forms used by the team.
• Handles routine correspondence for Team Manager and team members.
• Sorts and processes patient care mail and maintains census accuracy.

Skills

Typing

Computer literacy

Multitasking

Communication skills

Telephone skills

Education

High school diploma or equivalent

Job description

VITAS Healthcare is seeking a Patient Care Secretary to support the Team Manager and manage clerical tasks related to patient care. You will screen calls, maintain daily schedules, and help prepare agendas for weekly team meetings.

Responsibilities include maintaining patient charts, processing documentation, data entry for patient care and volunteers, and coordinating with Billing. This role requires strong typing, computer literacy, and excellent communication skills.