Patient Care Secretary

VITAS Healthcare; Whitpain Township (PA); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, vision, life and disability insurance

401(k) plan with generous company match

Tuition Reimbursement

Paid Time Off

Employee Assistance Program

Job summary

A national end-of-life care provider is seeking a Patient Care Secretary to support the Team Manager with various clerical procedures. Responsibilities include screening calls, scheduling, maintaining patient charts, and communication among team members. Candidates should have strong communication skills and be computer literate, with prior experience preferred. Benefits include competitive compensation and multiple insurance options, along with a 401(k) plan.

Qualifications

• Three years prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills.
• Good telephone skills.

Responsibilities

• Screens telephone calls for Team Manager and facilitates communication.
• Maintains daily schedule for team members.
• Prepares agenda for weekly team meetings.
• Establishes and maintains patient charts.
• Provides documentation backup to Billing Department as needed.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by Team Manager.
• Maintains list and schedules part-time staff; coordinates with other patient care secretaries.
• Orders supplies and documentation forms; does routine correspondence.
• Sorts and processes all patient care mail; maintains ADT and census accuracy.

Skills

Excellent communication skills

Good telephone skills

Good typing skills

Able to handle multiple tasks

Telephone skills

Education

High school graduate or equivalent

Tools

Computer literate

Job description

The Patient Care Secretary is a skilled secretarial person whose job is to support the work of the Team Manager and who is generally responsible for accomplishing all patient care related clerical procedures.

Responsibilities include:

• Screens telephone calls for Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
• Takes and keeps daily schedule for all team members.
• Attends weekly team meetings. Prepares agenda for team meeting. Follows through on assignments given by the Team Manager.
• Establishes, maintains, and closes patient charts in an orderly fashion. This may include but is not limited to the mailing of and follow-up on all required documentation such as Plans-Of-Care, Attending Physician Authorization forms and Medical Information Request forms.
• Provides back-up documentation to Billing Department routinely and as requested.
• Orders D.M.E. and maintains record of dates ordered and picked-up.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by Team Manager.
• When the program utilizes part time staff, the PCS will maintain a list of all part-time staff jointly with other patient care secretaries. Contacts and schedules part-time staff at the direction of Team Manager.
• Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
• Does routine correspondence for Team Manager and other members of the team.
• Sorts and processes all patient care mail jointly with other patient care secretaries.
• Maintains A.D.T. and checks census daily for accuracy.
• In programs that have more than one patient care secretary, they will cover for each other for lunch, for team meetings, and for other short intervals of absence.
• Handles other tasks as assigned by the Team Manager.

Qualifications:

• Three years prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills
• Good telephone skills

Education:

• High school graduate or equivalent required.

VITAS Healthcare is the nation’s leading provider of end-of-life care, and has the resources and expertise to support your personal and professional growth.

Benefits Include:

• Competitive compensation
• Health, dental, vision, life and disability insurance
• Pre-tax healthcare and dependent care flexible spending accounts
• Life insurance
• 401(k) plan with numerous investment options and generous company match
• Cancer and/or critical illness benefit
• Tuition Reimbursement
• Paid Time Off
• Employee Assistance Program
• Legal Insurance
• Roadside Assistance
• Affinity Program

VITAS Healthcare is an equal opportunity employer.