Patient Care Secretary

VITAS Healthcare; San Francisco (CA); On-site; USD 22,041 - 33,062; Part time

Job summary

A healthcare provider in San Francisco is seeking an Entry Level Administrative staff for part-time work. Responsibilities include screening calls for the Team Manager, maintaining patient charts, entering data into systems, and supporting the team with various administrative tasks. Candidates should demonstrate exceptional communication skills and be computer literate, with prior work experience preferred. Hourly compensation ranges from $16 to $24.

Qualifications

• Three years of prior work experience preferred.

Responsibilities

• Screens telephone calls for the Team Manager.
• Maintains the daily schedule for all team members.
• Attends weekly team meetings and prepares agendas.
• Establishes and maintains patient charts.
• Provides back‑up documentation to the Billing Department.
• Orders D.M.E. and maintains records.
• Enters patient care and volunteer data into Vx.
• Maintains a list of part‑time staff and schedules them.
• Orders supplies used by the team.
• Sorts and processes patient care mail.
• Maintains A.D.T. and checks census for accuracy.
• Covers for other patient care secretaries during absences.
• Handles tasks as assigned by the Team Manager.

Skills

Good typing skills

Computer literate

Able to handle multiple tasks

Excellent communication skills

Good telephone skills

Education

High school graduate or equivalent

Job description

Responsibilities

• Screens telephone calls for the Team Manager. Facilitates communication between patients/families and other team members, including volunteers.
• Takes and maintains the daily schedule for all team members.
• Attends weekly team meetings. Prepares the agenda for each meeting. Follows through on assignments given by the Team Manager.
• Establishes, maintains, and closes patient charts in an orderly fashion. This includes mailing and following up on all required documentation such as Plans‑of‑Care, Attending Physician Authorization forms, and Medical Information Request forms.
• Provides back‑up documentation to the Billing Department routinely and as requested.
• Orders D.M.E. and maintains a record of dates ordered and picked‑up.
• Enters patient care and volunteer data into Vx and event tracking.
• Communicates with staff and outside agencies as directed by the Team Manager.
• When the program utilizes part‑time staff, maintains a list of all part‑time staff jointly with other patient care secretaries. Contacts and schedules part‑time staff at the direction of the Team Manager.
• Jointly with other patient care secretaries, orders supplies and documentation forms used by the team.
• Does routine correspondence for the Team Manager and other members of the team.
• Sorts and processes all patient care mail jointly with other patient care secretaries.
• Maintains A.D.T. and checks census daily for accuracy.
• In programs that have more than one patient care secretary, covers for each other during lunch, team meetings, and other short intervals of absence.
• Handles other tasks as assigned by the Team Manager.

Qualifications

• Three years of prior work experience preferred.
• Good typing skills.
• Computer literate.
• Able to handle multiple tasks.
• Excellent communication skills.
• Good telephone skills.

Education

• High school graduate or equivalent required.

Special Instructions to Candidates

• EOE/AA M/F/D/V

Seniority Level

• Entry level

Employment Type

• Part‑time

Job Function

• Administrative

Industries

• Hospitals and Health Care

Location

San Francisco, CA

Salary Range

$16 - $24 per hour