Patient Care & Scheduling Specialist

Mobility Ideal Health; Erie (Erie County); On-site; USD 32,000 - 42,000; Full time

Job summary

A healthcare organization located in Erie, United States is seeking an individual for general administrative support duties related to patient intake. Responsibilities include checking patients in/out, handling payments, and responding to billing questions. The ideal candidate will possess strong customer service skills, critical thinking abilities, and knowledge of medical terminology. Previous customer service and healthcare experience is preferred, making this role essential for delivering compassionate care in a busy outpatient clinic.

Qualifications

• One year of customer service work experience required, two years preferred.
• Healthcare or Call Center experience preferred.

Responsibilities

• Registers and/or checks patients in/out.
• Handles and reconciles payments.
• Processes referral orders and/or pre-authorizations.
• Coordinates appointments and answers the phone.

Skills

Customer service skills

Knowledge of medical terminology

Critical thinking

Job description

A healthcare organization located in Erie, United States is seeking an individual for general administrative support duties related to patient intake. Responsibilities include checking patients in/out, handling payments, and responding to billing questions. The ideal candidate will possess strong customer service skills, critical thinking abilities, and knowledge of medical terminology. Previous customer service and healthcare experience is preferred, making this role essential for delivering compassionate care in a busy outpatient clinic.