Patient Care & Scheduling Specialist

Community Care Physicians; Albany (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Paid time off

Retirement plan

Business casual environment

Job summary

Community Care Physicians Albany Family Medicine is hiring a full-time Patient Support Specialist to join the Albany office. This 40-hour week runs Monday through Friday, 8:00am–4:30pm. The role, formerly called Medical Secretary, focuses on patient check-in, scheduling, and front-desk support.

Compensation ranges from $18.00 to $24.00 per hour. CCP emphasizes a comprehensive rewards package including benefits, holidays, time off, and a casual business environment while fostering diversity and

Qualifications

• High school diploma or equivalent; additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Strong computer skills and familiarity with medical terminology.
• Knowledge of office procedures and confidentiality is essential.
• Ability to provide courteous, professional customer service.
• Strong interpersonal skills to work with patients and staff.

Responsibilities

• Greeting and checking in patients as they arrive.
• Process incoming calls and messages per office policy.
• Schedule and manage patient appointments following protocols.
• Arrange follow-up appointments as directed by providers.
• Obtain patient signatures for waivers per insurance requirements.
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow and accurate demographic information.
• Verify insurance coverage and update records as needed.

Skills

Strong computer skills

Knowledge of medical terminology

Office procedures

Interpersonal skills

Confidentiality

Customer service

Education

High school diploma

Additional education desirable

Job description

Community Care Physicians Albany Family Medicine is hiring a full-time Patient Support Specialist to join the Albany office. This 40-hour week runs Monday through Friday, 8:00am–4:30pm. The role, formerly called Medical Secretary, focuses on patient check-in, scheduling, and front-desk support.

Compensation ranges from $18.00 to $24.00 per hour. CCP emphasizes a comprehensive rewards package including benefits, holidays, time off, and a casual business environment while fostering diversity and