Patient Care & Scheduling Coordinator

Waterbury Hospital; Waterbury (CT); On-site; USD 36,000 - 48,000; Full time

Job summary

Waterbury Hospital seeks a Medical Secretary to independently perform a wide range of customer relations, administrative and coordinative tasks to support patient care activities.

Under the supervision of the nurse manager, you will handle reception, scheduling, medical records, census reporting, and patient flow coordination, maintaining confidentiality and professional communication with patients, families, physicians, and staff.

Qualifications

• Operate office equipment with speed and accuracy.
• Interact with patients' families with tact and confidentiality.
• Communicate effectively with Doctor's offices, department staff and patients.
• Knowledge of office and hospital systems.
• Schedule and prioritize patient flow.
• Work independently and follow department policies.
• Stand for long periods and manage stress in a time-oriented environment.
• Strong accountability, problem solving and conflict resolution abilities.

Responsibilities

• Performs reception and communication duties to meet patient, visitor, physician and staff needs.
• Utilizes computer and manual systems for scheduling, registration, transfer, tracking and charging supplies.
• Receives, files and maintains patient medical records with confidentiality.
• Coordinates patient flow to admit/discharge within scheduled timeframe and with satisfaction.
• Compiles census reports and maintains updated logs and reference materials.
• Participates in educational activities to maintain and improve professional skills.
• Performs other related duties as required.

Skills

Reception duties

Communication

Administrative tasks

Coordination

Patient flow scheduling

Independent decision making

Confidentiality

Stress management

Education

High school diploma

Medical Secretary program

Job description

Waterbury Hospital seeks a Medical Secretary to independently perform a wide range of customer relations, administrative and coordinative tasks to support patient care activities.

Under the supervision of the nurse manager, you will handle reception, scheduling, medical records, census reporting, and patient flow coordination, maintaining confidentiality and professional communication with patients, families, physicians, and staff.