Patient Care & Scheduling Coordinator

HealthPartners; Maplewood (MN); On-site; USD 36,000 - 48,000; Full time

Job summary

HealthPartners’ HPMG Clinics are seeking a friendly receptionist to welcome patients, collect current demographic and financial information, and schedule appointments accurately. You will verify eligibility, assist with check-in and co-pays, and route patients to the appropriate care area to ensure smooth clinic flow.

Strong verbal and written communication, organization under pressure, and the ability to handle multiple priorities are essential.

Qualifications

• High School diploma or GED required.
• Formal training in medical reception or customer service preferred.
• 2 years experience as a medical receptionist or in customer service.
• Experience with data look-up and data entry on mainframe or PC.
• Strong written and oral communication abilities.
• Ability to work under pressure with multiple priorities.

Responsibilities

• Check-in patients accurately and collect co-pays.
• Verify patient information and insurance eligibility.
• Schedule appointments using clinic system per policies.
• Register patients and identify account types as needed.
• Coordinate specialty appointments and relay messages.
• Maintain communications within the clinic and with Appointment Center.
• Prepare records for new patient appointments and perform clerical duties.

Skills

Customer service

Communication skills

Organization under pressure

Multi-tasking

Data entry

Check-in / co-pay

Appointment scheduling

Registration / verification

Job description

HealthPartners’ HPMG Clinics are seeking a friendly receptionist to welcome patients, collect current demographic and financial information, and schedule appointments accurately. You will verify eligibility, assist with check-in and co-pays, and route patients to the appropriate care area to ensure smooth clinic flow.

Strong verbal and written communication, organization under pressure, and the ability to handle multiple priorities are essential.