Patient Care Representative

Sentara Healthcare Inc; Charlottesville (VA); On-site; USD 30,000 - 40,000; Full time

Job summary

Sentara Healthcare Inc in Charlottesville, VA is hiring a Patient Care Representative. This role involves managing the registration process for new and current patients, ensuring smooth check-in and check-out, and professionalism when communicating with insurance carriers.

The ideal candidate must possess a High School Diploma and have prior front desk experience. Enthusiasm and good customer service skills are essential for this position.

Qualifications

• Must have the ability to communicate with insurance carriers and discharge planners.
• Ability to perform check-in and check-out functions.
• Enthusiastic and energetic personality is essential.

Responsibilities

• Responsible for the registration process of new and current patients.
• Completes check-in and check-out functions including collection of co-pays.
• Answers telephone calls and greets all patients and visitors with a smile.

Skills

Customer Service

Communication

Enthusiasm

Education

High School Diploma or equivalent

Job description

SMG Blue Ridge Internal Medicine in Charlottesville, VA is hiring a Patient Care Representative.

The Patient Care Representative is responsible for registration process of new and current patients at the site. Completes check‑in and check‑out functions to include collection of co‑pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greet all patients and visitors with a smile.

Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Education:

• High School Diploma or equivalent REQUIRED

Certifications:

• None

Experience:

• Prior front desk experience preferred

Keywords: Patient Care Representative, Customer Service, Talroo-Allied Health, Medical Office