Patient Care Relationship Liaison

Accendra Health; Eau Claire (WI); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Medical coverage

Dental/vision coverage

Paid time off

401(k) Plan

Flexible Spending Accounts

Life insurance

Disability coverage

Assistance program

Parental leave

Domestic partner benefits

Well-being programs

Job summary

Accendra Health in Eau Claire, WI is seeking an Account Support Specialist who acts as a single point of contact for a specific account. You will handle client needs and coordinate with referral sources on products and equipment.

You will verify orders, obtain documentation, and communicate any financial obligations before scheduling. The role requires strong communication and problem-solving skills and offers comprehensive benefits.

Qualifications

• High School diploma required.
• At least 2 years of related experience.
• Experience with healthcare products/services is a plus.

Responsibilities

• Acts as a single point of contact for a specific account.
• Handles customer needs and complaints in a timely manner.
• Consult with clients and referral sources on products and necessary equipment.
• Obtains all documentation to be scanned and batched at the Branch.
• Manages follow-up functions with the account after setup.
• Coordinates with physicians and medical groups.

Skills

Business Acumen

Problem Solving/Analysis

Communication Proficiency

Personal Effectiveness/Credibility

Education

High School diploma

Tools

Access

Excel

PowerPoint

MS Project

Visio

Word

Job description

Accendra Health in Eau Claire, WI is seeking an Account Support Specialist who acts as a single point of contact for a specific account. You will handle client needs and coordinate with referral sources on products and equipment.

You will verify orders, obtain documentation, and communicate any financial obligations before scheduling. The role requires strong communication and problem-solving skills and offers comprehensive benefits.