Patient Care & Reimbursement Specialist (Onsite Irvine)

RIS Rx, LLC; Irvine (CA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Job summary

RIS Rx, LLC in Irvine, CA seeks a Customer Service Rep to support patient access to care by handling eligibility checks, benefits verifications, and reimbursement submissions. This full-time onsite role emphasizes accuracy, multitasking, and a proactive customer-centered approach.

The position offers hourly pay ranging from $20 to $23, with on-site work in Irvine, CA, and opportunities for training and growth within the organization.

Qualifications

• 1-2 years of Customer Service/Call Center experience.
• Past medical billing or pharmacy related experience preferred.
• Experience with multiline telephone systems, Salesforce, and MS Office.

Responsibilities

• Execute eligibility assessments and benefits verifications for patients.
• Assist with benefits investigations for therapeutic program enrollment.
• Support reimbursement submissions for commercial affordability programs.

Skills

Customer service

Call center

Attention to detail

Multitasking

Time management

Organization

Decision making

Ethics and integrity

Technical knowledge

Analytical skills

Tools

Salesforce

MS Office

Job description

RIS Rx, LLC in Irvine, CA seeks a Customer Service Rep to support patient access to care by handling eligibility checks, benefits verifications, and reimbursement submissions. This full-time onsite role emphasizes accuracy, multitasking, and a proactive customer-centered approach.

The position offers hourly pay ranging from $20 to $23, with on-site work in Irvine, CA, and opportunities for training and growth within the organization.