Patient Care Operations Specialist

AdaptHealth LLC; Boone (IA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401(k) with company match

Paid Time Off (PTO)

Employee Stock Purchase Plan

Parental bonding leave

Disability insurance

Life and AD&D insurance

Job summary

AdaptHealth LLC in Boone, IA is seeking an Operations Specialist to support patient care and drive operational excellence across regions. The role focuses on workflow improvement, insurance verification, authorizations, and accurate data entry in EMR systems to ensure high-quality service and compliance.

The ideal candidate has at least one year of related experience, strong communication skills, and the ability to multitask in a fast-paced healthcare environment.

Qualifications

• One (1) year of relatable work experience required.
• High School Diploma, Associate’s degree in relatable field, Healthcare Administration, Business Administration or equivalent work experience required.

Responsibilities

• Support regional operations through workflow improvement, training, and process optimization.
• Review and process documentation, including insurance verification, authorizations, and order accuracy.
• Navigate EMR systems to enter, track, and validate patient and authorization data.
• Analyze workflows, identify errors, and implement solutions to improve efficiency and quality.
• Collaborate with teams and leadership to resolve issues and communicate trends.
• Maintain knowledge of payer guidelines, products, and services to ensure compliance.
• Assist with training materials, onboarding, and cross-functional support.
• Participate in projects to refine processes and enhance operational performance.
• Meet quality and performance metrics while managing multiple priorities.
• Perform patient assessments and follow-ups to support care and compliance; ensure accurate documentation and HIPAA compliance.

Skills

Customer service

Multitasking

Communication skills

Microsoft Office

Healthcare systems

Education

High School Diploma

Associate’s degree in Healthcare Administration or Business Administration

Tools

EMR systems

Job description

AdaptHealth LLC in Boone, IA is seeking an Operations Specialist to support patient care and drive operational excellence across regions. The role focuses on workflow improvement, insurance verification, authorizations, and accurate data entry in EMR systems to ensure high-quality service and compliance.

The ideal candidate has at least one year of related experience, strong communication skills, and the ability to multitask in a fast-paced healthcare environment.