Patient Care Operations Lead

Cherry Hill Free Clinic, Inc.

St. Louis (MO)

On-site

USD 85,000 - 110,000

Full time

20 hours ago
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Job summary

Cherry Hill Free Clinic, Inc. in St. Louis, MO seeks a skilled Healthcare Operations Leader to coordinate daily workflows, oversee staffing, and ensure safe, patient-centered service. You will coach staff, monitor policy adherence, and collaborate with nurses, physicians, and administrators to drive improvements.

Ideally, you bring strong leadership, performance management experience, and a collaborative mindset to support value-driven care across the clinic.

Qualifications

  • Proven leadership and team management experience.
  • Ability to ensure policy compliance.
  • Coaching and performance management experience.
  • Collaborative mindset with cross-functional teams.
  • Commitment to patient-centered, value-driven care.

Responsibilities

  • Coordinate daily workflows to ensure safe, efficient operations.
  • Oversee staffing and scheduling to maintain coverage.
  • Monitor adherence to clinical and operational policies.
  • Coach and mentor team members to maintain high-quality service.
  • Conduct performance evaluations and identify training needs.
  • Collaborate with nurses, physicians, and admins to resolve issues.
  • Improve patient experience and drive process improvements.
  • Model organizational values such as compassion, respect, and diversity.

Skills

Leadership
Communication
Interpersonal skills
Policy compliance
Coaching
Performance management
Cross-functional teamwork
Patient-centered care
Value-driven care

Job description

Cherry Hill Free Clinic, Inc. in St. Louis, MO seeks a skilled Healthcare Operations Leader to coordinate daily workflows, oversee staffing, and ensure safe, patient-centered service. You will coach staff, monitor policy adherence, and collaborate with nurses, physicians, and administrators to drive improvements.

Ideally, you bring strong leadership, performance management experience, and a collaborative mindset to support value-driven care across the clinic.

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