Patient Care & Operations Coordinator

Lympha Press; Pennsylvania; On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, vision & 401(k)

Unlimited Paid Time Off

Fully in-office work environment

Competitive salary with benefits

Job summary

Lympha Press is seeking a Client Service Associate to join the in-office team on a full-time basis, Monday through Friday. You will support the client services workflow, coordinate with prescribers, and ensure accurate documentation of medical records to enable timely patient care.

You will engage with internal teams and patients, manage multiple tasks in a fast-paced setting, and contribute to operational excellence while upholding the company’s mission of improving patient outcomes through DME

Qualifications

• High School Diploma or GED required.
• Strong verbal communication; courteous and professional with stakeholders.
• Ability to manage time effectively in a fast-paced environment.
• Proficient with computers; EMR experience is a plus.
• Knowledge of insurance guidelines and DME experience preferred.
• Willingness to learn department policies and procedures.
• Demonstrates professionalism, sound judgment and accountability.

Responsibilities

• Support the Client Services Team to streamline order processing workflows.
• Follow up with patients and prescribers to obtain required documentation.
• Perform patient intake and document medical necessity accurately.
• Request and review pertinent medical records from physician offices.
• Maintain clear communication with internal teams for smooth operations.
• Participate in training and development programs.

Skills

Verbal communication

Organizational skills

Time management

Customer service

Teamwork

Computer literacy

Education

High School Diploma or GED

Tools

EMR systems

Medical billing

DME knowledge

Job description

Lympha Press is seeking a Client Service Associate to join the in-office team on a full-time basis, Monday through Friday. You will support the client services workflow, coordinate with prescribers, and ensure accurate documentation of medical records to enable timely patient care.

You will engage with internal teams and patients, manage multiple tasks in a fast-paced setting, and contribute to operational excellence while upholding the company’s mission of improving patient outcomes through DME