Patient Care Navigator (Part-Time) - Housing Navigation Specialist

Harvest Healthcare; Salinas (CA); Hybrid; USD 28,000 - 40,000; Part time

Benefits offered by this job

Flexible schedule

Professional development assistance

Job summary

Harvest Healthcare is seeking a Part-time Patient Care Navigator (Housing Navigation Specialist) to assist ECM members facing homelessness or housing instability. You will conduct field-based and telephonic outreach, coordinate housing resources, and support medical care access in collaboration with care teams.

The role emphasizes bilingual English/Spanish communication, strong boundary setting, and liaison with housing partners to secure services and stable housing for clients in Monterey

Qualifications

• Provide housing navigation and case management support to ECM members experiencing homelessness or housing instability.
• Telephonic and field-based outreach to engage clients in our care management program; prior experience with homelessness, domestic violence, or substance abuse communities is a plus.
• Ability to establish boundaries while providing supportive services and to maintain relationships with partners and patients.

Responsibilities

• Navigate housing process from identifying needs to applications and referrals.
• Coordinate with Care Team to connect members with appropriate resources and services.
• Help schedule and attend primary care appointments to review and update care plans.
• Identify mental health or psychosocial needs and arrange appropriate referrals.
• Maintain clear, concise client case records in the database.
• Provide health education to promote self-management in patients.
• Bilingual communication in English and Spanish.

Skills

Case management

Bilingual English/Spanish

Community outreach

Health education

Education

Associates or Bachelor’s in social or human services preferred

Job description

This position is ideal for a
Case Manager, Housing Navigator, Community Health Worker, Patient Navigator, Homeless Services Specialist, or similar professional who is passionate about helping individuals overcome barriers to stable housing and healthcare.

The Patient Care Navigator (Housing Navigation Specialist) will work directly with ECM members who may be experiencing homelessness, housing instability, or significant barriers to obtaining safe and stable housing.

The successful candidate will help members navigate the housing process from identifying housing needs and available resources through applications, documentation, referrals, landlord/property connections, and other supportive services.

You will work closely with Care Coordinators, Community Health Workers, Program Directors, healthcare providers, housing organizations, community agencies, and other partners to connect members with appropriate resources.

Qualifications:

• Provide housing navigation and case management support to ECM members experiencing homelessness or housing instability.
• Conduct field-based and telephonic outreach throughout Monterey County, including the Salinas area.

• Telephonic and field-based outreach to engage clients in our care management program. Prior work experience within the homelessness, domestic violence, or substance abuse communities as a resource for assistance.
• Ability to establish and maintain personal and professional boundaries while successfully providing supportive services.
• Establishes close relationships with partners and serves as a point of contact for patients
• Provides health education to patients to promote self-management.
• Communicates with Care Team members on a routine basis to support care delivery for patients.
• Identify and connect patients to resources for all clients to overcome barriers to care, such as transportation, housing, food, and other social service resources.
• Schedule and attend primary care physician appointments to review and update care plans with the Care Team.
• Ability to assess for and make appropriate referrals for any identified mental health or psychosocial problems.
• Ability to maintain client case records in a clear and concise manner in database.
• Ability to speak fluently in both Spanish and English.

Physical Requirements:

Physical requirements are those that are present in normal office environment conditions and will involve light to moderate lifting. Duties may involve occasional evening and weekend work.

Job Type: Part-time (20 hours per week)

Pay: $25.00 per hour

Schedule:

• 5-hour shift
• Monday to Thursday

Education:

• Associates or bachelor’s in social or human services preferred

License/Certification:

• Candidates must possess a valid California driver’s license and meet the State’s automobile insurability requirement.
• Candidates must be able to pass a DOJ criminal background check.

Shift Availability:

Work Location: Hybrid (Must be in office 2 days per week)

Job Type: Part-time

Pay: From $25.00 per hour

Expected hours: 20 per week

Benefits:

• Flexible schedule
• Professional development assistance

Medical Specialty:

• Home Health
• Public Health

Experience:

• Community Outreach: 1 year (Required)
• Must be bilingual (English/Spanish)

Willingness to travel:

• 25% (Preferred)
• Travel between Salinas / Monterey is required