Patient Care Navigator - Access & Support

University of Miami; Miami (FL); Hybrid; USD 42,000 - 64,000; Full time

Job summary

University of Miami Health System in Miami, FL is seeking a full-time Patient Navigator to support patients in navigating care, coordinating treatment plans, and following up on services ordered by caregivers.

The role emphasizes confidentiality, excellent communication with patients and providers, and ability to manage reminders, records, and care gaps. On-site position with competitive compensation and benefits.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of relevant work experience.
• Ability to handle confidential information with discretion.
• Excellent oral and written communication skills.
• Strong interpersonal skills and professionalism.

Responsibilities

• Evaluate patients to obtain information for developing an effective treatment plan.
• Ensure patients have access to insurance and social services for which they are eligible.
• Remind patients of appointments and liaise with providers.
• Identify and resolve barriers to care and educate patients about health and life issues.
• Coordinate care, prepare and track medical records and pathology specimens; maintain documentation.

Skills

Discretion

Written communication

Interpersonal skills

Follow instructions

Stress management

Provider liaison

Education

High School diploma or equivalent

Job description

University of Miami Health System in Miami, FL is seeking a full-time Patient Navigator to support patients in navigating care, coordinating treatment plans, and following up on services ordered by caregivers.

The role emphasizes confidentiality, excellent communication with patients and providers, and ability to manage reminders, records, and care gaps. On-site position with competitive compensation and benefits.