Patient Care Navigator

Hackensack Meridian Health; Neptune City (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Hackensack Meridian Health is seeking a Clerical Care Coordinator to join our patient care team. You will act as the primary clerical contact for a defined group of patients, coordinating communications between the medical team and patients and streamlining appointments and requisitions.

The role requires a high school diploma or GED, at least 1 year in an office setting, strong written and verbal communication, and proficiency with Microsoft Office or Google Suite.

Qualifications

• High School diploma or GED.
• Minimum 1 year in an office environment.
• Ability to manage multiple priorities concurrently.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office and Google Suite platforms.

Responsibilities

• Establishes a relationship with a designated group of patients to assure that all matters are communicated and handled efficiently between the medical team and patient.
• Provides expert patient-centered care to both patients and families.
• Streamlines appointments and associated requisitions to expedite approvals for services such as diagnosis and laboratory testing, social services, financial and dietary counseling.
• Evaluates and measures interventions and develops multidisciplinary corrective action plans for poor performance or negative outcomes.
• Serves as a patient contact for clerical matters regarding patient care.

Skills

Communication

Organization

Time management

Education

High School Diploma or GED

Tools

Microsoft Office

Google Suite

Job description

Hackensack Meridian Health is seeking a Clerical Care Coordinator to join our patient care team. You will act as the primary clerical contact for a defined group of patients, coordinating communications between the medical team and patients and streamlining appointments and requisitions.

The role requires a high school diploma or GED, at least 1 year in an office setting, strong written and verbal communication, and proficiency with Microsoft Office or Google Suite.