Patient Care Manager

Patriot Home Care; Pittsburgh (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Insurance: medical, dental, vision, & 

Paid holidays / PTO / 401(k) match

Career growth opportunities

Great and collaborative work 환경

Work-life balance

Job summary

Patriot Home Care is seeking a Patient Care Manager to lead a team of Care Team Associates, ensuring patients receive personalized care aligned with their needs and preferences. The role emphasizes achieving operational and growth goals, maintaining service quality, and fostering a collaborative workforce.

Qualified candidates typically hold an Associate’s or Bachelor’s degree with 2+ years of healthcare leadership; bilingual skills are preferred, and a flexible schedule is beneficial for

Qualifications

• Associate’s degree or Bachelor’s degree required.
• Two or more years of healthcare leadership preferred.
• Bilingual preferred.
• Passion and dedication to help those in need.
• Strong work ethic.
• Strong communication skills.
• Ability to work flexible hours to meet patient and employee needs.

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA).
• Ensure that patients receive personal care services based on needs and what matters most to the patient.
• Meet operational and growth goals, including key performance metrics.
• Ensure quality of services delivered meets Company standards.
• Foster an engaged workforce.
• Ensure compliance with the law and Company policies.
• Assist CTAs with day-to-day duties, including screening new patients and caregivers, onboarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery.

Skills

Strong communication skills

Bilingual

Education

Associate’s or Bachelor’s degree

Job description

Overview

We are a leading provider of homecare services throughout the states of Pennsylvania and Delaware. Our mission is to provide exceptional and compassionate homecare services to patients who need our help the most.

We are seeking talented, passionate individuals to join our team as a Patient Care Manager and help our patients live happier and healthier lives.

What We Offer*:

We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:

• Make a difference every day in the lives of those who need our help the most
• Completive pay
• Paid on a weekly basis
• Medical/dental/vision/life insurance
• Paid holidays/PTO/401(k) match
• Career growth opportunities
• Great and collaborative work environment
• Work-life balance

Responsibilities

• Lead and supervise a team of Care Team Associates (CTA)
• Ensure that patients receive personal care services based on needs and what matters most to the patient
• Meet operational and growth goals, including key performance metrics
• Ensure quality of services delivered meets Company standards
• Foster an engaged workforce
• Ensure compliance with the law and Company policies
• Assist CTAs with their day-to-day duties, including screening new patients and caregivers, on-boarding new patients and caregivers, staffing patient cases with caregivers and ensuring patient cases are started promptly, communicating with patients, caregivers, and patient families to ensure satisfaction and quality service delivery, and assist with on-site visits as needed

Qualifications

• Associate’s degree or Bachelor’s degree required
• Two or more years of healthcare leadership preferred
• Bilingual preferred
• Passion and dedication to help those in need
• Strong work ethic
• Strong communication skills
• Ability to work flexible hours to meet patient and employee needs