Patient Care Manager

Serenity Healthcare; Phoenix (AZ); On-site; USD 55,000; Full time

Job summary

Serenity Healthcare is looking for a Patient Care Manager to oversee a team of advocates in a fast-growing mental health clinic. This role involves ensuring patient success through interventions while offering career advancement opportunities in management. Ideal candidates should have a strong sales background and previous leadership experience.

Benefits

Insurance Benefits (Medical, Dental, Vision)

Generous PTO + 10 paid Holidays

Life Insurance

401k and employee referral program

Qualifications

• Minimum 3-4 years of sales or marketing experience.
• Prior leadership or supervisory experience.
• Effective communication skills with patients.

Responsibilities

• Oversee patient outcomes and ensure proper patient education.
• Lead the team under company metrics.
• Be a fallback for cross-training within the clinic.

Skills

Sales experience

Leadership

Patient care

Education

High School Diploma/GED

Job description

1 day ago Be among the first 25 applicants

Serenity Healthcare is seeking a Patient Care Manager with sales background for our Phoenix-Chandler, AZ office. You will oversee a team of sales-minded patient care advocates. In this role, you will play a vital part of our team within our clinic by becoming the expert on Psychiatric Interventions, i.e. TMS and Ketamine. This position is part of our management growth plan, with a fast growth opportunity into leadership positions (Operations Management, Regional Management, etc.). Come join our team and make a difference in our patients’ lives!

Trigger Warning: Working with suicidal patients, listening to trauma from PTSD patients, and having responsibility to support these patients may be triggering for some people.

Responsibilities

• After the provider selects a treatment plan for a patient, it’s your job to get the patient educated, hopeful, and started.
• Ownership of patient outcomes including follow up on insurance, patient scheduling needs, and overcoming patient concerns.
• Lead and hold team accountable to company metrics.
• Willingness to cross train and be the fallback for other roles in the clinic as needed.
• Responsibility to be in clinic during providers work hours.
  
  

Benefits Of Working With Serenity

• Opportunity for growth and advancement (80% promotion rate after 12 months)
• Insurance Benefits (Medical, Dental, Vision) Serenity covers 90% of your insurance premium.
• Generous PTO + 10 paid Holidays
• Pay $55,000 annually
• Life Insurance, 401k, employee referral program and so much more
  
  

Qualifications

• High School Diploma/ GED.
• At least 3-4+ years of sales experience or marketing.
• Past leadership/supervisor experience
  
  

Who We Are

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

• This position is contingent on successfully completing a criminal background check upon hire.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Mental Health Care

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