Patient Care Manager

Serenity Mental Health Centers; Gilbert (AZ); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading healthcare technology center seeks a Patient Care Manager to build relationships and educate patients about innovative treatment options. No prior healthcare experience is required. The role offers a chance to make a real difference in patients' lives while enjoying extensive benefits in a rapidly growing industry.

Benefits

90% insurance coverage for the whole family

20 days off annually (10 PTO days and 10 Holidays)

Employee access to Serenity’s treatment options

Qualifications

• Minimum of 3 years full-time experience in relevant fields.
• Strong customer service mindset.
• Excellent verbal and written communication skills.

Responsibilities

• Build relationships with patients by showing compassion.
• Educate patients about treatment options.
• Address questions and concerns about treatments.

Skills

Customer Service

Verbal Communication

Written Communication

Basic Math

Education

High School Diploma/GED

Job description

PCM (Patient Care Manager)

Learn how healthcare should be delivered – help people – build a career – no healthcare experience required. If you like building relationships, showing compassion, and helping people improve their lives, keep reading. Through an innovative approach and patient-centered care, we are revolutionizing healthcare by providing patients with access to FDA-approved treatment options. We are seeking a Patient Care Manager.

Benefits

• Entry point to a stable, rapidly growing industry with no experience required
• 90% of insurance benefits (Medical, Dental, Vision) covered for your whole family
• 20 days off annually (10 PTO days and 10 Holidays)
• Employee access to Serenity’s treatment options

Responsibilities

• Build relationships with patients by showing compassion and connection
• Educate patients about Serenity’s treatment options
• Address questions and concerns about treatments
• Overcome objections to schedule treatments
• Learn and be willing to step into other roles as needed

Qualifications

• High School Diploma/GED
• Strong customer service mindset
• Excellent verbal and written communication skills, basic math skills
• Minimum of 3 years of full-time experience
• Experience in roles like orthopedic, dental or vision offices, caregiving for children with disabilities, tutoring, coaching, or high-end restaurant serving

About Serenity

Serenity is a leader in healthcare technology, using advanced medical devices to provide long-term success for patients, even when other treatments have failed. We are committed to evidence-based research and proven results, helping patients regain their lives through revolutionary healthcare technology.

Trigger Warning: Working with suicidal and PTSD patients may be triggering for some individuals.

Learn More About Us

• About Serenity Healthcare
• Serenity’s Provided Services
• Meet our Patients