Patient Care Liaison

Sweetwater Care; Visalia (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Sweetwater Care in Visalia, California seeks a compassionate Patient Care Liaison to support patients and families, coordinate with health providers, and help with intake, scheduling and education. The role focuses on timely care delivery, advocacy, and care coordination in a fast-paced environment.

Candidates should have a high school diploma or equivalent, strong communication and interpersonal skills, and a commitment to patient-centered care.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience in patient care or related field.
• Excellent communication, interpersonal and problem-solving skills.

Responsibilities

• Serve as a liaison between patients, families, and healthcare providers to ensure seamless communication and care coordination.
• Develop and maintain strong relationships with patients, families and healthcare partners to ensure high-quality care and satisfaction.
• Assist with patient intake, registration and scheduling to ensure efficient and timely care delivery.
• Monitor and report patient flow to optimize care delivery and reduce wait times.
• Collaborate with care teams to address patient needs including medical, emotional and spiritual support.
• Provide education and support to patients and families on treatment options, medication management and disease prevention.
• Participate in quality improvement initiatives to continually improve patient outcomes and satisfaction.

Skills

Communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Degree in healthcare or social work preferred

Job description

Patient Care Liaison

Job Summary

We are seeking a compassionate and dedicated Patient Care Liaison to join our team at Sweetwater Care in Visalia, California. As a vital member of our organization, you will play a crucial role in ensuring the exceptional care and satisfaction of our patients and their families. If you are passionate about delivering personalized care and building strong relationships, we encourage you to apply for this rewarding opportunity.

Responsibilities:

• Serve as a liaison between patients, families, and healthcare providers to ensure seamless communication and care coordination
• Develop and maintain strong relationships with patients, families, and healthcare partners to ensure high-quality care and satisfaction
• Assist with patient intake, registration, and scheduling to ensure efficient and timely care delivery
• Monitor and report patient flow and throughput to optimize care delivery and reduce wait times
• Collaborate with care teams to identify and address patient needs, including medical, emotional, and spiritual support
• Provide education and support to patients and families on treatment options, medication management, and disease prevention
• Participate in quality improvement initiatives to continually improve patient outcomes and satisfaction

Requirements:

• High school diploma or equivalent required; degree in a related field (e.g., healthcare, social work) preferred
• 0 years of experience in patient care or a related field
• Excellent communication, interpersonal, and problem-solving skills
• Ability to work effectively in a fast-paced environment with multiple priorities and deadlines
• Strong patient advocacy skills and commitment to patient-centered care

What We Offer:

• [