Compassionate Patient Care Navigator

Sweetwater Care; Visalia (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Sweetwater Care in Visalia, California seeks a compassionate Patient Care Liaison to support patients and families, coordinate with health providers, and help with intake, scheduling and education. The role focuses on timely care delivery, advocacy, and care coordination in a fast-paced environment.

Candidates should have a high school diploma or equivalent, strong communication and interpersonal skills, and a commitment to patient-centered care.

Qualifications

• High school diploma or equivalent required.
• 0 years of experience in patient care or related field.
• Excellent communication, interpersonal and problem-solving skills.

Responsibilities

• Serve as a liaison between patients, families, and healthcare providers to ensure seamless communication and care coordination.
• Develop and maintain strong relationships with patients, families and healthcare partners to ensure high-quality care and satisfaction.
• Assist with patient intake, registration and scheduling to ensure efficient and timely care delivery.
• Monitor and report patient flow to optimize care delivery and reduce wait times.
• Collaborate with care teams to address patient needs including medical, emotional and spiritual support.
• Provide education and support to patients and families on treatment options, medication management and disease prevention.
• Participate in quality improvement initiatives to continually improve patient outcomes and satisfaction.

Skills

Communication

Interpersonal skills

Problem solving

Education

High school diploma or equivalent

Degree in healthcare or social work preferred

Job description

Sweetwater Care in Visalia, California seeks a compassionate Patient Care Liaison to support patients and families, coordinate with health providers, and help with intake, scheduling and education. The role focuses on timely care delivery, advocacy, and care coordination in a fast-paced environment.

Candidates should have a high school diploma or equivalent, strong communication and interpersonal skills, and a commitment to patient-centered care.