Patient Care & Front Office Assistant — General Surgery

CHRISTUS Health; Santa Fe (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

CHRISTUS Health in Santa Fe, NM seeks a Medical Assistant trainee to provide front office and clinical support within a busy clinic. You will greet patients, register and schedule, and facilitate communication between patients and providers, while assisting with patient care under supervision.

Responsibilities include documenting in the EMR, relaying test results, and coordinating follow-up services, with competency validation and a 5‑day, 8‑hour work schedule.

Qualifications

• High School Diploma or GED required, or two years of relevant work experience.
• Enrollment in or recent completion of a healthcare-related program.

Responsibilities

• Greets patients in person and via telephone in a professional, courteous, service-oriented manner.
• Registers patients accurately by collecting and verifying demographic, insurance, and financial information.
• Schedules appointments, follow-up visits, diagnostic tests, and referrals in accordance with clinic protocols.
• Coordinates and communicates patient messages between patients and providers, ensuring timely follow-up.
• Documents patient interactions, test results, and care activities accurately in the electronic medical record (EMR).
• Assists patients, nurses, providers, and care team members in delivering patient care within the clinic setting.
• Obtains and records vital signs in accordance with established clinical guidelines and procedures.
• Collects and documents patient history related to the chief complaint to support provider evaluation.
• Performs point-of-care testing under supervision and in accordance with established protocols.
• Maintains proper quality control, documentation, and compliance for all point-of-care testing performed.

Skills

Customer service experience

Clinical workflow knowledge

Education

High School Diploma or GED

Healthcare-related program enrollment

Job description

CHRISTUS Health in Santa Fe, NM seeks a Medical Assistant trainee to provide front office and clinical support within a busy clinic. You will greet patients, register and schedule, and facilitate communication between patients and providers, while assisting with patient care under supervision.

Responsibilities include documenting in the EMR, relaying test results, and coordinating follow-up services, with competency validation and a 5‑day, 8‑hour work schedule.