Patient Care Front Desk Specialist

LifeStance Health Inc.; Mount Laurel Township (NJ); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Medical

Dental

Vision

AD&D

Short and long-term disability

Life insurance

401k retirement savings with employer

Paid parental leave

Paid time off

Holiday pay

Employee Assistance Program

Job summary

LifeStance Health Inc. in Mount Laurel, NJ is seeking a Medical Office Administrator to manage the front office for the practice location, delivering quality customer service to in-person and telehealth patients and clinicians.

The role emphasizes operational excellence, patient payments, insurance verifications, scheduling support, and collaboration with clinicians, with opportunities for quarterly bonuses and a supportive team culture.

Qualifications

• High School or equivalent required.
• 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.

Responsibilities

• Manage front office daily activities and ensure quality customer service.
• Prepare patient demographics and paperwork; verify credit card on file.
• General office duties and maintenance to ensure the practice runs smoothly.
• Support patients with telehealth access and portal issues.
• Process co-payments and account balances at the time of service.
• Assist clinicians with administrative tasks.

Skills

Multitasking

Independent worker

Communication

HIPAA compliance

Education

High School or equivalent

Associates/Bachelor's degree preferred

Tools

Microsoft Office

EMRs

Job description

LifeStance Health Inc. in Mount Laurel, NJ is seeking a Medical Office Administrator to manage the front office for the practice location, delivering quality customer service to in-person and telehealth patients and clinicians.

The role emphasizes operational excellence, patient payments, insurance verifications, scheduling support, and collaboration with clinicians, with opportunities for quarterly bonuses and a supportive team culture.