Patient Care Front Desk & Office Ops Coordinator

Privia Health Group; Houston (TX); On-site; USD 26,174 - 28,929; Full time

Job summary

Privia Health Group in Houston seeks a Front Desk Coordinator for OB/GYN Medical Center Associates. The role reports to the Practice Manager and supports PSRs and office operations, ensuring accurate patient check-in, scheduling, coding groundwork, and seamless flow between departments.

Candidates should have at least 3 years in a medical office, experience with CPT/ICD-9 coding, and proficiency with Athena EMR. A high school diploma or GED is required, with some college preferred.

Qualifications

• At least 3 years of experience in medical office environment.
• At least 3 Years of experience utilizing CPT and ICD-9 coding standards
• At least 3 Years of experience with Athena EMR.
• High School Graduate or GED, some college preferred.

Responsibilities

• Perform random daily audits on Patient Services Representatives' work to verify accuracy.
• Assist PSRs in balancing Comprehensive Balancing sheets as needed.
• Assist PSRs in finding office codes, CPT, ICD-10 or charges not listed on the router.
• Assist in updating clinical forms.
• Perform duties described in the PSR job description during peak periods or absentees.
• Communicate changes to satellite offices and with physicians, clinical personnel or supervisors.
• Coordinate with Appointment, Patient Accounting, Electronic Billing, Quality Control, Cash Posting and Coding personnel.

Skills

CPT/ICD-9 coding

Medical office experience

Office coordination

Team collaboration

Education

High School Diploma or GED

Tools

Athena EMR

Job description

Privia Health Group in Houston seeks a Front Desk Coordinator for OB/GYN Medical Center Associates. The role reports to the Practice Manager and supports PSRs and office operations, ensuring accurate patient check-in, scheduling, coding groundwork, and seamless flow between departments.

Candidates should have at least 3 years in a medical office, experience with CPT/ICD-9 coding, and proficiency with Athena EMR. A high school diploma or GED is required, with some college preferred.